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Sun Princess Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
586 Reviews

Old Ship with Numerous Problems

Sun Princess Cruise Review by murrter

7 people found this helpful
Trip Details
  • Sail Date: Apr 2016
  • Destination: Asia
  • Cabin Type: Balcony

We chose this cruise to celebrate a friend's 50th Birthday, The cruise did not get off to a great start, as we were advised as we embarked that we would not be stopping at Kuala Lumpur as there was a problem with the ships generator and they could not operate at full speed so had to cut out one of the stops - very disappointing! We then waited on deck to watch the ship leave dock, only to find we were 2 hours late leaving!

The ship is showing it's age, even though it has just spent 2 weeks in dry dock! There were numerous minor problems throughout the trip. At times some of the lifts doors were not closing, some people were stuck in one lift for a couple of hours, or they often just did not work. Our cabin sink tap only ran hot water, the laundries were a joke as there are only 2 machines per deck, and one was often broken, as well as the machine that dispensed the tokens for the machines were also broken for the majority of the trip, so we had to queue at reception for the tokens (often for half an hour) to actually use the machines.

There was a water leak problem, leaving some of the carpet in the corridors wet at times. On the main outdoor deck (deck 12) there was a constant smell of rotting food, especially around the pool area which made it unpleasant to sit in the spa for any length of time. However, most of the staff onboard were very good - our cabin steward Ricky was excellent, as were our waiters Martin and Hendri in the Regency Restaurant. We felt the entertainment was aimed at the 65 plus age group (which was probably 70% of the guests onboard), however we did enjoy the Japanese cowboy and Jo Little. We would certainly think very carefully before booking another Princess Cruise

murrter's Full Rating Summary
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Cabin Review

Cabin BE A303

Cabin was very comfortable, good size with balcony - beds were excellent! The only problem was the sink tap did not run cold water

Port & Shore Excursion Reviews


Enjoyed this port - just did our own thing including the Under water world, and took a taxi to Eagle Square.


Had a great day, but could have done without the first stop at the Maya Beach where 'the beach' was filmed - way too many people and boats. The sight seeing and snorkeling was really good, and the lunch stop was great with a swim in the beautiful clear water.

View All 1 Snorkeling Reviews
Kelang (Kuala Lumpur)

Didn't get to stop here as the Ship was unable to stop due to generator problems

Elephant Safari

Had a fantastic day here - our guide was great, as were the staff at the elephant safari. Thoroughly enjoyed the time with the elephants, the lunch and the gift shop. Also had a bit of time to look around at the market at the sock when we got back. Really enjoyed this day.

View All 10 Elephant Safari Reviews

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