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MSC Orchestra Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
381 Reviews

Awful, never again on Orchestra.

MSC Orchestra Cruise Review by Susie1944

6 people found this helpful
Trip Details
  • Sail Date: Apr 2016
  • Destination: the Western Mediterranean
  • Cabin Type: Balcony Stateroom

Friend chose it as it was a cheap offer but I would never go on Orchestra again.

On embarkation we had to wait for 2 1/2 hours to board ship. When we got on board our room hadn't been cleaned, that was our first complaint of many. The ship itself is nice and clean and beds comfy. The shower in room is very small. Our dining experience on our first day was awful. We had booked a first sitting in the restaurant but when we went to the restaurant we were told it was full and we could have the 9pm sitting or use the buffet restaurant, that was our second complaint. We went to the buffet restaurant as 9pm is to late for us to eat. What an experience the buffet was ! Children running around unsupervised while people had food on their plates, food was only lukewarm and not what I had expected on a cruise as had been told by friends that food on cruise ships is superb, this definitely wasn't in the buffet.

The next night we made sure we were booked in on early sitting in the restaurant. The food in the restaurant was very good but no water on the table you had to pay for every drink and no coffee after meal, you had to go to a lounge and pay for your coffee. Entertainment had strobe lighting most nights.bad service in Casino bar. Our steward was excellent, twice our toilet wouldn't flush and he sorted it quickly. We couldn't visit Katakolon as there was a storm so had to stay in Bari overnight so missed seeing there. Internet on ship was useless even when we paid for premium.

It was my first cruise so very disappointed but friends have told me not to be put off as other cruise lines are excellent but never got with MSC again.

Susie1944's Full Rating Summary
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Cabin Review

Balcony Stateroom

Clean and lovely steward. Shower very small. Beds comfy.

Port & Shore Excursion Reviews


Stayed 2 days in Venice at end of cruise in hotel. Love Venice

Katakolon (Olympia)

Didn't see Katakolon as storm in Bari so couldn't sail that night, went straight on to Santorini.


Have stayed here on a holiday but where we stopped on the ship was not as nice as where we stayed though.


Kotor was the best place we visited, lovely coming in to the port, very pretty place.

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