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We had done the BA to Valparaiso run a few years ago and wanted to finish this off. We and 12 other couples/friends joined the ship, and everyone had a great time with a couple of exceptions. Given a trip of this length, there are bound to be some mechanical/electrical problems. The major one was a sewage leak into the bottom of an elevator shaft that the crew had great problems locating. Since the bottom of the elevator shaft is the ceiling of the engine room, you can imagine it gets hot. Soon the sewage smell was very noticeable throughout the stern of the ship. I think most everyone would have been understanding; however, the communication between the staff and the affected passengers was really poor. The wait to clear customs and return to the ship in LA was unbelievable. Again, no communications and no drinks/snacks appeared until we were ready to line up to re-board. Then the line was held up while they were pumping something into the ship below the skyway. Again no communication about what was going on. After arriving in SF, they pulled the ship into a ten day drydock for some refurbishing, and some is really needed. Nothing really major, but things were getting a bit long of tooth, nicked, scratched, torn, etc. Most of this should be remedied. That's enough negative... The crew was great although there were some difficulties with English among the Purser staff. Everyone was polite, smiling and would go our of their way to help us. We got the "free" booze package, and for those of us that like to imbibe it was a great deal. Food was OK; after all this isn't Crystal. Not at a $2400 per person balcony price with booze. What a screaming deal! Food tended to repeat as would be expected over this long a trip. Entertainment ranged from OK to very good. No real repeats over a 20 period; that's quite a feat. Cabins were comfortable with no real problems considering we encountered temperatures at times well into the 90's with humidity to match. All in all a terrific value cruise. For this price I can overlook quite a bit. We are Platinum status, and we booked another cruise while on board; almost a no brainer. Go NCL!

Terrific Value; Very Good Cruise

Norwegian Sun Cruise Review by EdBear

7 people found this helpful
Trip Details
  • Sail Date: April 2016
  • Destination: South America
  • Cabin Type: Balcony
We had done the BA to Valparaiso run a few years ago and wanted to finish this off. We and 12 other couples/friends joined the ship, and everyone had a great time with a couple of exceptions.

Given a trip of this length, there are bound to be some mechanical/electrical problems. The major one was a sewage leak into the bottom of an elevator shaft that the crew had great problems locating. Since the bottom of the elevator shaft is the ceiling of the engine room, you can imagine it gets hot. Soon the sewage smell was very noticeable throughout the stern of the ship. I think most everyone would have been understanding; however, the communication between the staff and the affected passengers was really poor.

The wait to clear customs and return to the ship in LA was unbelievable. Again, no communications and no drinks/snacks appeared until we were ready to line up to re-board. Then the line was held up while they were pumping something into the ship below the skyway. Again no communication about what was going on.

After arriving in SF, they pulled the ship into a ten day drydock for some refurbishing, and some is really needed. Nothing really major, but things were getting a bit long of tooth, nicked, scratched, torn, etc. Most of this should be remedied.

That's enough negative...

The crew was great although there were some difficulties with English among the Purser staff. Everyone was polite, smiling and would go our of their way to help us.

We got the "free" booze package, and for those of us that like to imbibe it was a great deal. Food was OK; after all this isn't Crystal. Not at a $2400 per person balcony price with booze. What a screaming deal! Food tended to repeat as would be expected over this long a trip.

Entertainment ranged from OK to very good. No real repeats over a 20 period; that's quite a feat. Cabins were comfortable with no real problems considering we encountered temperatures at times well into the 90's with humidity to match.

All in all a terrific value cruise. For this price I can overlook quite a bit. We are Platinum status, and we booked another cruise while on board; almost a no brainer.

Go NCL!
EdBear’s Full Rating Summary
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Cabin Review

Balcony
Cabin BD 8220
Comfortable, but showing some wear.
Fjord Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins