Pacific Dawn Review

4.0 / 5.0
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P&O Edge Review watch out for the staff.

Review for the South Pacific Cruise on Pacific Dawn
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aussiechucka
2-5 Cruises • Age 40s

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Sail Date: Apr 2016
Traveled with children

Went on this cruise to see Fiji and Vanuatu with our two children (3 and 8). We were lucky with embarkation as they let us through quickly as my youngest was sleeping. Very easy check in and straight onto the ship. We went straight down to the kids club after dropping our hand luggage off into the room. We were greeted their by the lovely Sara and filled in the forms that needed filling in. Went next to the waterfront restaurant to book a table for dinner. I think these are the fist few thing you need to sort out then you can go up top and relax. Our bags were a bit late getting into our rooms because we seemed to get on pretty quickly. Just remember to pack swimmers in your hand luggage and this shouldn't be a problem.

We wanted to find out some info about P&O Edge so went to the kiosk up near the pool. The staff on the Edge team probably the rudest and most obnoxious people we had to deal with our whole cruise. They make sure they tell you the packages are only for seven days. OK but then you find out that you have to pay an adult ticket instead of a kids for the first package. So be warned if you are looking at the prices and only for one child it will be the adult price.They did say that it was you had to buy one adult and one child before but then they changed it to just first ticket as adult price. The deal is you get one activity during a port day and two activities during sea days. Ok so we paid $139 for the silver package as it had most of the stuff available without the segways. Which is just a 3m x 3m square track that they take you around and not much to do. We received the blue card to say when our activities were on etc. Booked the young fella in for the Flying fox for the first day and laser tag and funnel climb the second day. I will admit the staff dealing with children were good at doing the activities just not good at customer service. They even laughed when I said I was doing a review even though I was trying to get all the info from them so I could do a full review of the facts. This was after I had read in the daily activity newsletter that you could get you discounted 12 day P&O Edge pass the day after we bought the full price ticket. They informed me that the newsletter was wrong and that they were only offering the 7 days. So much for false advertising.

My son did have a good time doing the activities, 2 flying fox goes, 1 laser tag (which is the ones they use at the show and they do this in the dome), a funnel climb, the bungy tramp which is pretty pointless as they are not aloud to do flips. That was about it, as he missed the low ropes as they stuffed us around with the times on that, then he was sea sick for one of his sea days and he was not able to do them and they do not give you another day for that. Also the next day after he missed out on the low ropes again because it rained. Then when I asked if they do extensions because of the weather they said yes but he only had missed out on one day because of the rain. Even though I heard she was extending other peoples activities. P&O Edge was a great disappointment and I would not recommend it to anyone. I had enough of them by the end of the 7 day package and just gave up because I did not want to ruin my holiday because of a couple of ENGLISH staff that would not respect the customer.

Cabin Review

Cabin oa

Our cabin was a quad with two bunk beds. This was a bit uncomfortable and it felt like you were falling out of the thing. Also the amount of times I bumped my head even though I am of average height. The cupboard space was good and plenty of room for storage. There are three small safes and one big one. The bathroom was average. Our room stewards Chris and Martin were great and very friendly. You have to ask them for pool towels.

Port Reviews

Isle of Pines (New Caledonia)

Great snorkeling and local food. The locals are very friendly.

Suva

Not much too see here but you can get a local bus to the resorts cheaper than the shore tours from the boats

Port Denarau

Did not do the railway but the Coral coast trip by Ryan for Toursbylocalsfiji. Avery good tour operator.

Port Denarau

Interesting park with a few iguanas and snakes to hold. Turtles to feed and birds and bats to check out.

Port Denarau

Went to a village were they make pottery. Just be aware they will all sit around in front of their pottery to sell and each person is independent of the other.

Port Vila

Great tour by a local company. They were very knowledgeable and happy. Went all away around the island. Visited the Tribal village, the blue lagoon and lunch. Very well priced tour.

Pentecost Island

Great to see the land diving but it was very humid. Make sure you take sunscreen and a hat.

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