I am Sooo Done with Royal!!!
I am a veteran of more than 50 cruises, many (Emerald) with RCI. This cruise from Valpariso (3/27/16) to Sao Paulo was a total disaster. When we arrived at the port in Valpariso we were ushered to the "Priority"line for Emerald /Diamond customers. Ha! We waited for over two hours in line while the incompetent check in people took their sweet time. Where were the Royal executives to maneuver the lines? The checkin person told me this was first day on the job! She took my credit card and scanned it. I watched her do it.
The windjammer was terrible. Not one seat was available at any regular eating time. we had to eat standing up. The "top tier" brunch was so crowded that we had to ingest our food while standing. Not a seat was available. Imagine!
hangars were not affixed to bar; electric receptacle plug was so old that the plug kept falling out; the beds were too low to stow our luggage under the beds; the shower curtain was so short that water ran all over the bath floor; the shelve in the bath cupboard was missing;
Cristian was an excellent guide
more than we expected. great lunch and show