Navigator of the Seas Cruise Review by bostonjay
First off, Navigator of the Seas is a great ship. Spacious, reasonably clean, for the most part an attentive staff. But all that means nothing if you don't feel safe or everything you try to do is a lot of work. Arriving at the port, which really does look like a warehouse and has absolutely no creature comforts (except a table of cookies), the processing as pretty easy. Once on the ship, the photo ops begin. Travelling with my obviously frail 75 year old mother in law, instead of being directed to the nearest elevator, we get directed to the nearest photographer. Group shot, solo shot, more group shot. Great. Here's where everything started to go wrong. When booking, we didn't realize it was spring break. We saw lots of what appeared to appeared to be teenagers getting on. We didn't worry, but I was surprised that RC wasn't putting wristbands on adult vs underage guests. It was my fist cruise during spring break, and I assumed it was not theirs, so they must know what they were doing. Nope. The room was adequate. Small bathroom, but to be expected. Horrible water pressure in the shower though. You're better off using the showers in the gym. More spacious, better water pressure. The muster was quick and easy, and a fun way to meet your neighbors. Dinner the first night was a fiasco. Both the wine package and birthday cake we had preordered were among the missing (but the charges on the credit card were not...) But the staff were helpful and overly apologetic. Less apology, more bringing me my overpriced wine. And never ask for ginger ale, unless you don't need it for 45 minutes. After dinner, you started to see the drunken messes and rowdiness that would become standard the next 5 days. Adults were buying for teens, just passing drinks back and forth. Apparently, as long as 1 person in your cabin is 21, Royal Caribbean says party on and looks the other way. The 'family' pool was overrun with loud music, more drunk kids, and no place to take your little kid. I guess the only thing that could have made the trip worse is if I brought kids with me into that mess. There were a few legendary fights there as well. It was like buying a cruise and getting some Ultimate Fighting Championship thrown in for free. The adult pool, while certainly smaller in the solarium was a much more subdued atmosphere. The nightclubs were overrun and there were fights there as well. By the 3rd night, the ship started putting wristbands on people. And thanks for carding me, because at 36, people often confuse me for 20 every other day. And also thanks for thinking since I didn't want to get punched or thrown up on, close everything but the main club at 1130 or midnight. I would have spent double what I did on drinks if there were places open for us to enjoy it, rather than chug it. Back to the rooms we went. Adequate food, actually had better on Carnival if you can believe it (except in the specialty restaurants Chops and Portofino-definitely worth the upgrade fee) but nothing to do at night unless you wanted to get punched or thrown up on. The cruise really did cater to the spring breakers. The ports of call were ok. Cozumel was the pier 4 miles outside the city, so you couldn't easily go to downtown Cozumel. Belize is home to many proud people. And many miles of unpaved road. The last night of the trip had a group of drunken teens making a ton of noise, yelling, music and smoking pot 3 rooms down from us (and 1 room next to my mother in law) at 4am. This took close to an hour to resolve, including 4 trips down to the desk and 5 phone calls. The mall cop that responded just showed me a piece of paper that had all these complaints on it. I don't really care. Do your job and make me feel secure. I'm on Royal Caribbean, not Excuses International. Fix it. Fix it. FIX IT. (BTW, they were kind enough to fix our group for talking loudly in the foyer on night 2-so it can be done). Was actually pretty glad to get back to the warehouse on Saturday morning. Which was the exact opposite feeling I think you should have at the end of a 'vacation'. So-in summary-great boat, decent food, if the staff can't help you they certainly apologize enough to you, and as far as feeling safe-well, not this time. I'd be willing to give Royal Caribbean another shot, but it's been 3 days since I sent them a similar email to the above and no response. I guess since I didn't cause a fight, break anyone's jaw, puke all over the place and over-tipped my staff they don't really care about me. Back to Carnival....
bostonjay’s Full Rating Summary
Tiny room, small shower, loud hallways, lack of security, pesky in room safe
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