We have cruised with Holland America Line on 14 of their cruises on various vessels. This was our first experience on the ms Volendam. First of all, the employees on the ms Volendam, like nearly all of their sister vessels' employees, were superb and met our expectations for the most part, with some issues noted below.
Our Suite Stewards were Excellent!
A. The Pinnacle Grille personnel were all superb from top to bottom, as well as the food, though the menu needs to be tweaked. We ate there three times in the 16 days we were on the ship and would have liked a little more variety, but all the food we ate was outstanding, and worth the extra expense.
Needs some maintenance. Stewards were SUPERB!
Our former home for 13 years and revisited old haunts and dinners with friends who still live there.
Tour was good, but the tour guide was NOT!