I have completed 15 cruises with Princess but this is the worst bed I Have ever slept on whilst on a cruise ship. The Customer services Manager had another mattress placed on the bed to replace the very old one which was on the bed. It was not much better and the base was very squeaky. The only way to make the bed able to be slept on a board was placed under the mattress and the spring base sprayed with WD40 to stop the squeaking. It was dreadful.
The entertainment was okay but it would seem that Princess are cutting staff and the cruise Directors staff were working extremely hard trying to keep passengers busy on the many sea days.
The ship is getting very old and we noticed many pipes leaking on deck 7. There were many pipes bursting in some of he cabins. Our cabin had cold water for 1 1/2 days then it was so hot it almost scolded us.