Just returned from the aforementioned cruise; our third on QM2. How service, food and entertainment have disintegrated in the last 9 months.Embarkation was a joke, nobody seemed able to do their job. They simply did not understand English. They looked pretty and professional, bu looks are certainly deceiving. Service in the dining room was so bad, I went to the Purser's desk to ask if this was a designated training cruise. I was assured it was not, yet orders @ breakfast and lunch were delivered haphazardly, and generally inaccurately. The staff did not understand what we were asking for. QM2 is one of the rare ships that has laundry (self service), but with broken machines and thousands of passengers, it was an impossibility to do a little wash. I am thankful we were only on for 9 days and not for anything more than that. Shops on board offered the same merchandise every day, how boring. Entertainment was mediocre at best, well this isn't Manhattan, so what should one expect? Activities on board, ha, ha; this was a giant infomercial for Canyon Ranch, trying to hawk it's services and products.
Port talks and pictures looked great, when in reality they were expensive and useless. We didn't expect to go to SE Asia again, so we took excursions in each port. Sadly these ports were not ready for prime time. They were more than primitive and with few exception, polluted and dirty. This was especially true in Cambodia which I now call the bowels of Asia. Shame on Cunard for including this horrific port on it's itinerary.
People who decided to self tour had the best option both in Hanoi and Cambodia-they could return to the ship. We were held captive for hours. Bangkok was a disaster. 6+ hours of travel and about 2 hours to tour, include in this was a lunch and shopping break, and soooooooooo expensive to boot.
Clean, nicely appointed, comfortable
Could barely understand guide, his English was so poor. Hanoi is backwards, highly polluted with exhaust fumes, cigarettes and waste odors. How colorful, NOT!
We had a great guide, Mervin, who was informed and entertaining. Saigon is a much more modern city than Hanoi. Beautiful architecture, wonderful landscaping and nice walking areas. Lunch @ hotel was good, ponts of interest were interesting