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We chose this ship because it was the only one available that late in the season that was going around the southern tip of South America. The cruise was chilly and rocky, of course, the further south we traveled, but we expected that and did well. We were unexpectedly very pleased with the Norwegian Sun. Our balcony cabin seemed to be larger than others in that category on previous ships, with even a couch that was wide enough to sit us both comfortably as we watched the scenery drift by. Lots of storage space, too. We did have a couple of mishaps, including water/sewage backing up into our shower, but we caught it quickly and it was repaired within an hour. The staff was very nice about it, providing us with a bottle of wine and some gourmet chocolates for the inconvenience. My wife happened to mention to the head of food preparation that she burned herself on one of the serving pans. She got a sincere apology, a couple of follow-up calls to check on her, and another bottle of wine! In fact, everyone aboard the shop was friendly and attentive. This may have been because of the small size of the vessel, by today's measures, and that fact the we were with them for fourteen days. Unlike other cruises, this one seemed to tailor much of the entertainment to itinerary. We even had tango lessons! Not willing to spend the extra fees for specialty dining we confined our meals to the main dining rooms and buffet. The food was fine, albeit not gourmet. No lobster tails, but nice steaks and lamb and seafood items. Service was excellent, and as early diners (no later than 7:30) we never had to wait for a table. We generally got a table for two, but occasionally joined another couple. The layout of the ship is excellent, with the main show lounge just above the larger Seven Seas dining room, so it was quick to go from one to the other - no long walk down the whole ship. The outdoor promenade deck is excellent, allowing for a complete circuit, even in cooler weather. The only warm days were the first and last, because of the itinerary, so this limited available space, but it was only crowded at peak times in the buffet. We took all of our shore excursions from the ship. They were all comfortable and informative, albeit a bit expensive. Some of our fellow cruisers were successful in hiring private drivers on shore, but we felt more secure this way. Since most of the ports were tendered, using the ship's excursions was less tense. Peter, the lecturer on the ports, was terrific. He was friendly and informative, whether one was using a ship excursion or not. We have taken many cruises, but this was only our second one on Norwegian. We were pleasantly surprised with the high quality of our experience.

Surprisingly Good Experience

Norwegian Sun Cruise Review by SmithtownMike

19 people found this helpful
Trip Details
  • Sail Date: March 2016
  • Destination: South America
  • Cabin Type: Mid-Ship Balcony
We chose this ship because it was the only one available that late in the season that was going around the southern tip of South America. The cruise was chilly and rocky, of course, the further south we traveled, but we expected that and did well. We were unexpectedly very pleased with the Norwegian Sun. Our balcony cabin seemed to be larger than others in that category on previous ships, with even a couch that was wide enough to sit us both comfortably as we watched the scenery drift by. Lots of storage space, too. We did have a couple of mishaps, including water/sewage backing up into our shower, but we caught it quickly and it was repaired within an hour. The staff was very nice about it, providing us with a bottle of wine and some gourmet chocolates for the inconvenience. My wife happened to mention to the head of food preparation that she burned herself on one of the serving pans. She got a sincere apology, a couple of follow-up calls to check on her, and another bottle of wine!

In fact, everyone aboard the shop was friendly and attentive. This may have been because of the small size of the vessel, by today's measures, and that fact the we were with them for fourteen days. Unlike other cruises, this one seemed to tailor much of the entertainment to itinerary. We even had tango lessons!

Not willing to spend the extra fees for specialty dining we confined our meals to the main dining rooms and buffet. The food was fine, albeit not gourmet. No lobster tails, but nice steaks and lamb and seafood items. Service was excellent, and as early diners (no later than 7:30) we never had to wait for a table. We generally got a table for two, but occasionally joined another couple.

The layout of the ship is excellent, with the main show lounge just above the larger Seven Seas dining room, so it was quick to go from one to the other - no long walk down the whole ship. The outdoor promenade deck is excellent, allowing for a complete circuit, even in cooler weather. The only warm days were the first and last, because of the itinerary, so this limited available space, but it was only crowded at peak times in the buffet.

We took all of our shore excursions from the ship. They were all comfortable and informative, albeit a bit expensive. Some of our fellow cruisers were successful in hiring private drivers on shore, but we felt more secure this way. Since most of the ports were tendered, using the ship's excursions was less tense. Peter, the lecturer on the ports, was terrific. He was friendly and informative, whether one was using a ship excursion or not.

We have taken many cruises, but this was only our second one on Norwegian. We were pleasantly surprised with the high quality of our experience.
SmithtownMike’s Full Rating Summary
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Cabin Review

Mid-Ship Balcony
Cabin BB 8243
Nice size and very good storage.
Viking Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins