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Celebrity Infinity Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,650 Reviews

We feel ripped off!

Celebrity Infinity Cruise Review by Friendlyjohnno

14 people found this helpful
Trip Details
  • Sail Date: Feb 2016
  • Destination: the Panama Canal & Central America

we feel absolutely cheated out of our holiday money. We are battling farmers who have saved our money for what was to be the holiday of our lifetime. Firstly, there was an 18% service charge on everything we bought, then there was a place on the invoice for a tip. A few times it was underlined. A cheap bottle of wine we bought in a supermarket in Santiago for $4.50 was on the menu for $35 + 18% etc. They X rayed your bag if you'd been ashore checking that you hadn't bought any alcohol with you. We paid gratuities in package purchase price in Australia, but when aboard, they charged again. When my wife inquired at the information desk she was told that was only for the room boy. Everywhere we went someone was trying to sell us something. It wasn't only us that felt cheated either.

There was not even a picture theatre on board, instead you had to sit in the bough of the ship in the open air.

The free shows were all second rate. There was a poor old fellow who gave seminars on various topics, he was good, but we got the feeling he was only paid by a free trip.

If this is what cruise ship holidays are about, count us out on any more. Last holiday was on a Trafalgar bus tour around Eastern Europe. That was much better value.

I wouldn't advise anyone to cruise Celebrity!


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Friendlyjohnno
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