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Riviera Review

4.5 / 5.0
Editor Rating
691 reviews
81 Awards

Another Norovirus Outbreak on Riviera!

Review for Riviera to the Southern Caribbean
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10+ Cruises • Age 70s

Rating by category

Public Rooms

Additional details

Sail Date: Mar 2016
Cabin: Verandah Stateroom

My husband and I were really looking forward to taking this trip because of the ease of leaving from Miami, and we live in Florida. We've been on the Riviera three times before so knew the elegance and luxury of this ship.

Unfortunately, the second day we started to hear rumors that people were getting sick. Then the captain announced that, yes, people were getting sick with suspected norovirus and CDC pocedures were put in place. That meant that the library was closed, also Baristas, no cooking classes and artist loft closed. Then they started to sanitize everything, and I do mean everything! The teak chairs in Waves Grill were sticky and clung to your back! No silverware was put on the table so everything looked sparse and empty. When you sat down in any restaurant, the table was empty. Then, the waiter came along and put down some plates and silverware, but no salt or pepper, or milk in the morning. The lounge tables were constantly wiped down and goopy, that's the only word I can think of. The atmosphere was completely lost! practically everyone we spoke to was afraid of getting sick.

It ended up that 98 people were ill and had to be quarantined for four days. There were red tapes put on their doors so they couldn't leave, and their ocean cards were taken away so they couldn't go to the dining rooms. We had to show our cards every time we ate, even if it was an ice cream! And you couldn't go to the Terrace Café and bring anything back to your room because food was not allowed out of the café.

Cabin Review

Verandah Stateroom

Cabin B3

We usually try to book a penthouse but because of late booking could only get a veranda room with extended balcony. The extended balcony was a life saver because we spent a lot of time on the balcony which had two chaise lounges, two chairs, and a table.

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