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Having read a number of online reviews prior to the cruise, I soon realised that this ship is NOT the best Princess has to offer. The food quality onboard was poor, which led to disappointing meals - with the exception of the supplementary restaurant Sabatini’s. The selection on many days in the Horizon Court left a lot to be desired, the quality of food seemed much lower than normal in both the Horizon Court and main dining rooms onboard, and we never experienced one hot dinner. On numerous occasions we spotted insects and flies around the ship, mainly in the public restrooms and on one occasion in the Horizon Court Buffet. The crew’s attitude, with a few exceptions, were the most miserable and unhelpful we’ve ever experienced. Most of the crew onboard were extremely rude and overall seemed highly demotivated. The entertainment was quite frankly atrocious. The singers and dancers performed ONE show in seven nights and even then, half the dancers looked as though they didn't have a clue what they were doing. As an avid theatregoer, I found this extremely disappointing considering I have seen countless outstanding Broadway quality shows on other cruise lines. The itinerary was the only thing that saved the cruise for us.

Dated Ship, Rude Staff, and Below Princess Standard

Sapphire Princess Cruise Review by esesohsam

8 people found this helpful
Trip Details
  • Sail Date: March 2016
  • Destination: Asia
Having read a number of online reviews prior to the cruise, I soon realised that this ship is NOT the best Princess has to offer.

The food quality onboard was poor, which led to disappointing meals - with the exception of the supplementary restaurant Sabatini’s. The selection on many days in the Horizon Court left a lot to be desired, the quality of food seemed much lower than normal in both the Horizon Court and main dining rooms onboard, and we never experienced one hot dinner.

On numerous occasions we spotted insects and flies around the ship, mainly in the public restrooms and on one occasion in the Horizon Court Buffet.

The crew’s attitude, with a few exceptions, were the most miserable and unhelpful we’ve ever experienced. Most of the crew onboard were extremely rude and overall seemed highly demotivated.

The entertainment was quite frankly atrocious. The singers and dancers performed ONE show in seven nights and even then, half the dancers looked as though they didn't have a clue what they were doing. As an avid theatregoer, I found this extremely disappointing considering I have seen countless outstanding Broadway quality shows on other cruise lines.

The itinerary was the only thing that saved the cruise for us.
esesohsam’s Full Rating Summary
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Service
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Cabin Review

Cabin D730
The interior of our mini suite was very tired and dirty. There were stains on the fabric of the headboard, chips and scratches on various pieces of the wooden furniture, large cracks in the bathtub along with patches of mold in between the tiles and rust on the taps in the shower. The carpet had numerous stains and the whole thing felt grubby.

The biggest issue of our cruise was the constant vibration in our cabin, D730. Throughout the cruise, we had very disrupted sleep due to a heavy vibration which, we can only assume came from the engines.
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