1. Home
  2. Cruise Reviews
  3. Queen Elizabeth
We boarded QE In Sydney for a trip of a lifetime visiting mostly Japan on a leg of their World Voyage with some trepidation after a bad experience on QM2 last year. Worst cabin on the ship allocated to us in the week prior to sailing (38 days is a long cruise for such an "upgrade"????) . Numerous complaints every day on deaf ears finally cost us more than we paid for original cruise to be able to get some sleep, They expected this on credit card and would not listen that no one has that amount of spaRE money on their card. They were totally unapproachable to our dilemma, their service has gone and they still expect you to pay top Cunard prices. Shows were bad and dancers and singers poor, other choices even worse (a man standing on stage telling you how to pick-pocket was 1 show. At our higher price paid we could eat in Princess Grill, Staff excellent but food repetitious and once we got to Japan it was fish, fish or steak. No variety at all. Asked for chicken and got 1 tiny pace. 1 night. Lido staff lazy and food not the best but if you had early tour you had to fight the crowds there, Tours very overpriced and some were really bad. Need to look into itinerary more by staff). Never trust or travel Cunard again as felt they were filling their ships up with Aussies. Just to help pay for them in our waters band giving us NOTHING in return for loyalty, Carpet in cabin dirty, shower in bath not good for older people with artificial joints, balcony small, TV programmes old, 1 bottle of free water per day?? Hot water took 5 mins. To arrive. Not good with Norovirus onboard again plus well known "Cunard cough" everywhere you went on the ship. We also had to move cabins 3 times!!!! Poor choice of activities on sea days unless you paid "Nominal" fee of US$15 or played Bridge, but good library. One of us uses C-pap machine and first 2 cabins it was set up for us, last one we had to do it ourselves . We had taken our own adaptor plus and extension cord. But it ate into our shore time each time and they had deaf ears to the plight. Pursers staff were hopeless except for 1 young man, they just passed the buck all the time.

Let down

Queen Elizabeth Cruise Review by Hayden19

16 people found this helpful
Trip Details
  • Sail Date: February 2016
  • Destination: Asia
  • Cabin Type: Princess Suite
We boarded QE In Sydney for a trip of a lifetime visiting mostly Japan on a leg of their World Voyage with some trepidation after a bad experience on QM2 last year. Worst cabin on the ship allocated to us in the week prior to sailing (38 days is a long cruise for such an "upgrade"????) . Numerous complaints every day on deaf ears finally cost us more than we paid for original cruise to be able to get some sleep, They expected this on credit card and would not listen that no one has that amount of spaRE money on their card. They were totally unapproachable to our dilemma, their service has gone and they still expect you to pay top Cunard prices. Shows were bad and dancers and singers poor, other choices even worse (a man standing on stage telling you how to pick-pocket was 1 show. At our higher price paid we could eat in Princess Grill, Staff excellent but food repetitious and once we got to Japan it was fish, fish or steak. No variety at all. Asked for chicken and got 1 tiny pace. 1 night. Lido staff lazy and food not the best but if you had early tour you had to fight the crowds there, Tours very overpriced and some were really bad. Need to look into itinerary more by staff). Never trust or travel Cunard again as felt they were filling their ships up with Aussies. Just to help pay for them in our waters band giving us NOTHING in return for loyalty, Carpet in cabin dirty, shower in bath not good for older people with artificial joints, balcony small, TV programmes old, 1 bottle of free water per day?? Hot water took 5 mins. To arrive. Not good with Norovirus onboard again plus well known "Cunard cough" everywhere you went on the ship. We also had to move cabins 3 times!!!!

Poor choice of activities on sea days unless you paid "Nominal" fee of US$15 or played Bridge, but good library. One of us uses C-pap machine and first 2 cabins it was set up for us, last one we had to do it ourselves . We had taken our own adaptor plus and extension cord. But it ate into our shore time each time and they had deaf ears to the plight. Pursers staff were hopeless except for 1 young man, they just passed the buck all the time.
Hayden19’s Full Rating Summary
Enrichment Activities
Value For Money
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Free Price Drop Alerts
Get Cunard Queen Elizabeth price drops
250,000+ people have entered their email

Cabin Review

Princess Suite
Cabin P2 Which one
Very narrow cabin, we fell over each other at end of bed getting through. Wardrobe excellent, Settee nice size, dressing table and chair in wrong place.bathroom small because of bath, Poor cabin for the extra money it costs
Deck 6 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins