Long time cruiser but first with Azamara.
The ship was undergoing an annual Coast Guard Inspection so we were delayed embarkation until 12:30. We arrived at that time and our wait was 15 minutes. Check in went smoothly. Our bags, however, were not delivered until after 4 PM and talking to the crew we found that this was normal performance for them. Other cruise lines bring your bags much sooner.
High points of the ship and cruise: Fantastic lunches and buffets. Incredible White Night and Officer's Buffet on deck. The Azamazing Evening in St. Martin was excellent. Overall food quality was very good. Very friendly staff and officers. The ship was just remodeled and looked great. There were rust spots they missed but overall it is excellent. The entertainment was also well above average, excellent musicians and Lecturers.
Low points: We booked an Oceanview Guarantee and since were 3 months before cruise time we had hoped for some type of upgrade. No luck at all. We got one of the cabins behind the lifeboats and it is a TINY cabin! The view was pretty good. We travel heavy and there was insufficient room for us, particularly in the miniscule bathroom and not enough countertop space in the main cabin. We were unhappy with our cabin.
Although very friendly, the service was spotty, particularly in the Main Dining Room. We had evenings that our dinner took much longer than 2 hours. One night we waited 90 minutes for the main entrée to arrive. The crew was so stressed out that even senior officers were pressed into helping prepare and clean tables. Something was wrong there. We would order coffee upstairs and it took 5 to 10 minutes before they returned.
We took two shore excursions on the ship and enjoyed them very much, had a great time.
Cabin was too small for us. Most people would find it acceptable but we needed more space and were unhappy with this one. The bathroom was tiny and some of the shelves were directly above the toilet, had to be careful to close the lid or risk dropping things into the toilet. Shower was so small the curtain was always brushing into me.