What we thought would be a pleasant spring break on a 7 night cruise along the Iberian coast turned into a rather stressful experience. The dreaded norovirus had struck the ship prior to sailing so was being deep cleaned,hence a two and a half hour delay in the departure lounge not enough seating ,bored children, and large queues even to get a coffee, wasn't the greatest start.However we understand health at sea is of paramount importance so had to grin and bear it.They lost our boarding cards so we stood like idiots at the desk for fifteen minutes till they were found. And eventually made it on. Rarely book an inside cabin and now I know why, a tiny mirrored box, with a tired bathroom and a leaking shower,saved only by our charming cabin steward Colin,who did everything he could to make our cruise enjoyable. We prefer a combination of buffet and select dining,however due to the fact that every scrap of food had to be served by hand in the waterside buffet for the first five days as the clean up continued the element of enjoyment was lost.Often not understanding your requirements I had either twenty slices of cucumber or two slices dumped unceremoniously on my plate in the haste to move you along, continual queues, it was not a pleasant experience surely under the circumstances opening up more counters may have helped.? Poor sea day activities programmes, same old sake old, evening entertainment saved by Mike Doyle the rest were tribute acts and the usual Headliners shows we've seen time and time again.Select dining good,though why do we have to pay so much for some venues on top of the holiday cost ? Enjoyed the Glass House but service slow on times, cocktails up in price tasted watered down on times and at £13 for 2 you expect more, oh and cocktail of the day has now apparently ceased to exist along with aperitif of the day.Bottle of drinkable white wine almost £20 not for the faint hearted. The only excursion we booked was cancelled as high winds meant we couldn't dock at Cherbourg.OK these things happen, but a poorly hastily arranged activities programme saw most of us milling around the ship like lemmings looking for things to do.We gave up headed back to the cabin for a film on the smallest TV we have ever had, but it passed a couple of hours. All in all a disappointing cruise,and whilst some elements are beyond everyone's control l do think P&O really need to up their game as we felt like cash cows rather than valued customers.

Ventura Virus

Ventura Cruise Review by BarmyJackArmy

26 people found this helpful
Trip Details
  • Sail Date: March 2016
  • Destination: Europe
  • Cabin Type: Inside Twin with Shower
What we thought would be a pleasant spring break on a 7 night cruise along the Iberian coast turned into a rather stressful experience.

The dreaded norovirus had struck the ship prior to sailing so was being deep cleaned,hence a two and a half hour delay in the departure lounge not enough seating ,bored children, and large queues even to get a coffee, wasn't the greatest start.However we understand health at sea is of paramount importance so had to grin and bear it.They lost our boarding cards so we stood like idiots at the desk for fifteen minutes till they were found. And eventually made it on.

Rarely book an inside cabin and now I know why, a tiny mirrored box, with a tired bathroom and a leaking shower,saved only by our charming cabin steward Colin,who did everything he could to make our cruise enjoyable.

We prefer a combination of buffet and select dining,however due to the fact that every scrap of food had to be served by hand in the waterside buffet for the first five days as the clean up continued the element of enjoyment was lost.Often not understanding your requirements I had either twenty slices of cucumber or two slices dumped unceremoniously on my plate in the haste to move you along, continual queues, it was not a pleasant experience surely under the circumstances opening up more counters may have helped.?

Poor sea day activities programmes, same old sake old, evening entertainment saved by Mike Doyle the rest were tribute acts and the usual Headliners shows we've seen time and time again.Select dining good,though why do we have to pay so much for some venues on top of the holiday cost ? Enjoyed the Glass House but service slow on times, cocktails up in price tasted watered down on times and at £13 for 2 you expect more, oh and cocktail of the day has now apparently ceased to exist along with aperitif of the day.Bottle of drinkable white wine almost £20 not for the faint hearted.

The only excursion we booked was cancelled as high winds meant we couldn't dock at Cherbourg.OK these things happen, but a poorly hastily arranged activities programme saw most of us milling around the ship like lemmings looking for things to do.We gave up headed back to the cabin for a film on the smallest TV we have ever had, but it passed a couple of hours.

All in all a disappointing cruise,and whilst some elements are beyond everyone's control l do think P&O really need to up their game as we felt like cash cows rather than valued customers.
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