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Unfortunately we had very few sunny days and very few enjoyable events. I wouldn’t recommend this cruise to a friend. Starting at the Narita airport where we were rounded up like cattle, having to wait almost one hour and having to bring our luggage several hundred yards to waiting buses. The Intercontinental Hotel was very nice and the service was fine. The 3-day pre-cruise program consisted of multiple long bus rides accompanied by guides that were eager to help and inform but difficult to understand. After embarkation a huge problem hit us with full force: no internet or phone service for the next 5 days! (Japan doesn’t allow satellite communication in their territorial waters). RSS didn’t mention this in any brochure, advertising or communication! We wouldn’t have taken this cruise if we knew this. For the remainder of this cruise, internet service was on and off available but at a speed that reminds of dial-up service (less than 1MB/minute). On the last day of this cruise there was basically no internet service, thus check in to our flight home was not possible. One day, we forgot to remove the “privacy sign” from our cabin door. When we returned late afternoon, we noticed our mistake and put the “service please” sign outside – the steward showed up at 9 pm but we declined to have service now. The cleaning cart was parked daily for at least all morning outside our cabin. On two days we noticed sewage-like odor in our cabin. We reported the problem and the problem was apparently corrected since the odor vanished after a few hours but nobody came that day to our cabin or asked if this issue is resolved. Two days later a phone call inquired if the smell is gone! The breakfast food ordered at La Veranda (deck 11) arrives routinely more cold than warm. Dining at Compass Rose takes at least two hours while servants are racing left and right, obviously better coordination would help. In fairness, the food is fine and the presentation is nice. At a lunch at La Veranda we ordered Chardonnay and a server put a glass of wine on the table (no pouring from a presented wine bottle). The food at La Veranda is cafeteria style and equal quality. When eating at the grill deck were special luncheons were offered, the food was barely warm. The multiple presentations by lecturer Terry Bishop relating to China were interesting and enjoyable. We also were fond of the evening serenades by pianist Jimmy Lovullo . RSS is not responsible for the weather but they shouldn’t schedule this route in March. If it didn’t rain it was foggy, there were five days with some sunshine out of 21 days cruise duration. The port of Xiamen was closed, due to fog and we proceeded to Shanghai. However, we spent three days at sea because Chinese authorities didn’t allow an earlier landing.

The glamour has gone.

Seven Seas Voyager Cruise Review by tregesier

140 people found this helpful
Trip Details
  • Sail Date: March 2016
  • Destination: Asia
  • Cabin Type: Concierge Suite
Unfortunately we had very few sunny days and very few enjoyable events. I wouldn’t recommend this cruise to a friend.

Starting at the Narita airport where we were rounded up like cattle, having to wait almost one hour and having to bring our luggage several hundred yards to waiting buses. The Intercontinental Hotel was very nice and the service was fine. The 3-day pre-cruise program consisted of multiple long bus rides accompanied by guides that were eager to help and inform but difficult to understand.

After embarkation a huge problem hit us with full force: no internet or phone service for the next 5 days! (Japan doesn’t allow satellite communication in their territorial waters). RSS didn’t mention this in any brochure, advertising or communication! We wouldn’t have taken this cruise if we knew this. For the remainder of this cruise, internet service was on and off available but at a speed that reminds of dial-up service (less than 1MB/minute). On the last day of this cruise there was basically no internet service, thus check in to our flight home was not possible.

One day, we forgot to remove the “privacy sign” from our cabin door. When we returned late afternoon, we noticed our mistake and put the “service please” sign outside – the steward showed up at 9 pm but we declined to have service now. The cleaning cart was parked daily for at least all morning outside our cabin.

On two days we noticed sewage-like odor in our cabin. We reported the problem and the problem was apparently corrected since the odor vanished after a few hours but nobody came that day to our cabin or asked if this issue is resolved. Two days later a phone call inquired if the smell is gone!

The breakfast food ordered at La Veranda (deck 11) arrives routinely more cold than warm. Dining at Compass Rose takes at least two hours while servants are racing left and right, obviously better coordination would help. In fairness, the food is fine and the presentation is nice.

At a lunch at La Veranda we ordered Chardonnay and a server put a glass of wine on the table (no pouring from a presented wine bottle). The food at La Veranda is cafeteria style and equal quality. When eating at the grill deck were special luncheons were offered, the food was barely warm.

The multiple presentations by lecturer Terry Bishop relating to China were interesting and enjoyable. We also were fond of the evening serenades by pianist Jimmy Lovullo .

RSS is not responsible for the weather but they shouldn’t schedule this route in March. If it didn’t rain it was foggy, there were five days with some sunshine out of 21 days cruise duration. The port of Xiamen was closed, due to fog and we proceeded to Shanghai. However, we spent three days at sea because Chinese authorities didn’t allow an earlier landing.
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