Celestyal Crystal Cruise Review by dndaley
- Sail Date: March 2016
- Destination: Cuba
The boat is very small compared to other cruise ships I've experienced. Not good for children...the empty the pool everyday...during deck activities (very intrusive and disruptive)
The food was just nourishment..though the Exec Chef Charles and Dwayne at the carving station were friendly and listened to our complaints...but overall the food wasn't great. You won't gain any weight on this cruise. Unlike most cruises, food IS NOT available all day...food is only available during meal periods..and ice cream on the deck is an extra expense(not part of the package)...how bizarre. Room service is not included either...you would think it would be since food isn't available all day...but nope!
MARTHA is the life of the ship...she's a ball of energy and she develops a relationship with the guests. Everyone knew her name and had good things to say about her. She was fun and well liked by our group.
MATHELYS the lady that handles the karaoke was liked until....she advertised that the winner of karaoke would win a cruise..but when the person with the highest score asked about the prize..she gave them a coupon for a free drink...which was useless because the person had the alcohol package already. She shouldn't advertise a prize she can't offer.
The excursions we participated in were great not sure if they were organized by the ship or People2People..the only issue was our guide in Havana, Johnnie, he's too busy talking about the celebrities he's met rather than sharing information about Havana...we got more information about landmarks from the horse carriage driver we took than our tour guide Johnnie.
THE TROPICANA EXCURSION WAS A DISASTER. We booked with the ship not P2P..we paid $149 but received the 75CUC ($75) offer once we got there...we had to sit in a very undesirable seat and they refused to move us without us paying extra. We had to turn our heads to see the show and after about 20 minutes our necks hurt and we stopped watching. Very disappointing experience...We were told that dinner would be provided...no way...and the 1/4 rum does not mean a bottle per person so don't expect a personal bottle..the bottle is to be shared with the other 4 people at the table
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