This is about the Azamara Quest 16 night Asian cities and waterways cruise, leaving from Osaka Japan on March 17, 2016 and supposed to be ending in Singapore on April 2, 2016.
First: this was a 16 night cruise which I booked one year ahead of time in order for my husband to secure time off. This is a cruise that leaves in the middle the week, and therefore my husband had to take off three weeks from work, but we were excited about the itinerary including Osaka Japan, Hiroshima Japan, Shanghai China, Hong Kong China, Ho Chi Minh City Vietnam, and Singapore.. We were particularly excited about visiting Ho Chi Minh City – Saigon. The cruise was not inexpensive, however it was part of my bucket list – I didn't think I would be visiting Asia again.
Two and 1/2 weeks before the cruise I got an email from my travel agency, telling me that because the cruise line needed to "dry dock" the ship a little longer, that Ho Chi Minh City would be removed from our itinerary, and the cruise would be shortened by three days!! Two weeks in advance? They didn't know this earlier? We were offered some money back and some discounts on future cruises. I do not plan to visit Asia again in my lifetime, and therefore this was a significant loss for me, The obvious disregard for the passengers was palpable.
Extremely cold without guest ability to adjust. "Repair" resulted in extreme uncontrollable heat!
Horrible smell of vomit since boarding.
Guest discovery from previous guest vomit. New comparable cabin not offered- just smaller. Carpet shampooed twice on days 4 and 5 with wet carpet.
No problem
Enlightening