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When you think of Holland America and know that it has an older crowd, know that on this particular ship the average age is 80. Of the 1800 passengers less than 100 were under the age of 60. Very few were even in their 60s. Almost everyone that we interacted with were in their 80s. Nearly everyone went to bed straight after the 8:00 show let out. If there was an actual emergency onboard there is no way people would get to the lifeboats swiftly. The octogenarians were not an negative aspect, but be aware that no one is really awake past 9:30 and that the pace is slower than slow. My friend and I are in our 50s and we spent the whole time wanting to aid the older people who were having trouble moving deck chairs and whatnot. We also felt resentment when we went to shows and bar early to get seats for shows and older and later people would show up and have nowhere to sit. But we paid too, and we couldn't keep giving up out seats like we were on a subway or something. This is a senior cruise, and really should be labeled that. The cruise director was the worst I have ever experienced, ,and when I mentioned this to several crew members, they had all noticed the same issues and agreed he was horrible. They said they had never worked with someone so disengaged with the passengers. He was very preoccupied with his girlfriend, who is also a crew member. The only times you would really see him was before a show started. He was never out mingling with the guests or greeting anyone. Throughout the cruise as we passed crew in the hallways, they all went out of their way to greet every single passenger. We passed him three times over the course of our cruise and twice he purposely looked down at the ground and said nothing and the third time he just looked past everyone. We saw him at the ports, not saying anything to any passengers but flirting with his girlfriend and being amorous. Once we passed him using a phone on the ship and heard him giggling and talking dirty. He was horrid. I liked the food. We went to the Pinnacle twice for their regular menu, and once for Le Cirque. Le Cirque was well worth it and the other two times were not. Might as well have gone to the regular dining room or Lido, which had lots of options. They had pizza and ice cream available at any hour, and other options available til 11:30pm. The condition of the ship was also not bad. We saw some buckets collecting various leaks in the photo lounge, but didn't see any rust or any furniture in bad shape. Our room was very nice, large, clean. We were happy with that. We did the Embera Village shore excursion in Panama. I would not go again. We did not go to Panama, ride in a bus for an hour and a half, then a motor powered leaking canoe for 7 minutes, to an obviously uninhabited collection of huts to purchase items from China from people who are wearing Hawaiian costumes. The people in the village are dressed in said costumes that they readily tell you that they have bought from China. They also try to sell baskets, beads, jewelry, and other items that they have purchased from China. And the items that they are selling they are also selling right at the port. They ask for candy and money for the children, but they you see all the adult men eating the candy and they admit that the children have uniforms for a local school and so the money is probably for all the satellite dishes that you see throughout the village. The villagers also do not live in the huts that you see, they live in concrete buildings toward the back. Where they have running water and televisions and computers. They whole place is a scam. I'm sure there is not any other opportunity for these people really, other than selling cheap Chinese merchandise and begging for money, but just know what it is before getting into it. On the way home everyone was talking about and pointing out the absurdity of this excursion. The cruise entertainment was a mixed bag. The Zuiderdam singers and dancers were very similar to watching the Lawrence Welk Show. Their music was not modern, nor was their dancing. Some of the singers were not very good. They performed three or four times. Kevin, the steel drum player was really great, but he didn't seem to know that many songs. He played the same music everyday on the deck. There was a magician named James Cielan who was pretty good. BB King Blues was the place to be. They did sing the same 20 songs over and over each night, but they were at least lively. And then there was Stryker in the Piano Bar, the theater, the deck, the Queen's Lounge. He performed every single day, sometimes twice a day. He apparently has lived on the ship for nearly 10 years, we were told this by the crew. He gets a packed crowd each night because the octogenarians like to sing Oh When the Saints Go Marching In before heading to bed at 9 pm. They also like to sing Sweet Caroline over and over. He is a very good singer and very good piano player, but as per the usual complaint for the enetertainment category, plays the same 20 songs over and over again. So you have Kevin on steel drums, Stryker, the Zuiderdam Singers and Dancers, plus BB KIng people all playing "Fernando" each day for 12 days. You will never want to hear certain sings again. And Stryker makes this point that he knows every song, but as soon as someone requests (for example, Stevie Nicks) something that isn't on his boring list, he doesn't know it and won't play it. There wasn't anything interesting to do on sea days or between ports onboard. People ended up napping all over the ship or eating during these times. We did too. Embarking was swift and easy, disembarking was not. We had a good cruise, but it could have been better. Simon the cruise director needs to be retrained or removed. They needs to stop playing the same 20 songs repeatedly each day. Stryker and the Zuiderdam Singers and Dancers need to freshen up their acts. Everything else was pretty good. It was a very slow pace on this ship, good for relaxing. We enjoyed the ports, though more than 4 early morning hours in Cartagena would have been nice. I would recommend this ship for octogenarians who like Lawrence Welk and napping. You will have a great time.

Could have been better.

Zuiderdam Cruise Review by wwrrkd

16 people found this helpful
Trip Details
When you think of Holland America and know that it has an older crowd, know that on this particular ship the average age is 80. Of the 1800 passengers less than 100 were under the age of 60. Very few were even in their 60s. Almost everyone that we interacted with were in their 80s. Nearly everyone went to bed straight after the 8:00 show let out. If there was an actual emergency onboard there is no way people would get to the lifeboats swiftly. The octogenarians were not an negative aspect, but be aware that no one is really awake past 9:30 and that the pace is slower than slow. My friend and I are in our 50s and we spent the whole time wanting to aid the older people who were having trouble moving deck chairs and whatnot. We also felt resentment when we went to shows and bar early to get seats for shows and older and later people would show up and have nowhere to sit. But we paid too, and we couldn't keep giving up out seats like we were on a subway or something. This is a senior cruise, and really should be labeled that.

The cruise director was the worst I have ever experienced, ,and when I mentioned this to several crew members, they had all noticed the same issues and agreed he was horrible. They said they had never worked with someone so disengaged with the passengers. He was very preoccupied with his girlfriend, who is also a crew member. The only times you would really see him was before a show started. He was never out mingling with the guests or greeting anyone. Throughout the cruise as we passed crew in the hallways, they all went out of their way to greet every single passenger. We passed him three times over the course of our cruise and twice he purposely looked down at the ground and said nothing and the third time he just looked past everyone. We saw him at the ports, not saying anything to any passengers but flirting with his girlfriend and being amorous. Once we passed him using a phone on the ship and heard him giggling and talking dirty. He was horrid.

I liked the food. We went to the Pinnacle twice for their regular menu, and once for Le Cirque. Le Cirque was well worth it and the other two times were not. Might as well have gone to the regular dining room or Lido, which had lots of options. They had pizza and ice cream available at any hour, and other options available til 11:30pm.

The condition of the ship was also not bad. We saw some buckets collecting various leaks in the photo lounge, but didn't see any rust or any furniture in bad shape. Our room was very nice, large, clean. We were happy with that.

We did the Embera Village shore excursion in Panama. I would not go again. We did not go to Panama, ride in a bus for an hour and a half, then a motor powered leaking canoe for 7 minutes, to an obviously uninhabited collection of huts to purchase items from China from people who are wearing Hawaiian costumes. The people in the village are dressed in said costumes that they readily tell you that they have bought from China. They also try to sell baskets, beads, jewelry, and other items that they have purchased from China. And the items that they are selling they are also selling right at the port. They ask for candy and money for the children, but they you see all the adult men eating the candy and they admit that the children have uniforms for a local school and so the money is probably for all the satellite dishes that you see throughout the village. The villagers also do not live in the huts that you see, they live in concrete buildings toward the back. Where they have running water and televisions and computers. They whole place is a scam. I'm sure there is not any other opportunity for these people really, other than selling cheap Chinese merchandise and begging for money, but just know what it is before getting into it. On the way home everyone was talking about and pointing out the absurdity of this excursion.

The cruise entertainment was a mixed bag. The Zuiderdam singers and dancers were very similar to watching the Lawrence Welk Show. Their music was not modern, nor was their dancing. Some of the singers were not very good. They performed three or four times. Kevin, the steel drum player was really great, but he didn't seem to know that many songs. He played the same music everyday on the deck. There was a magician named James Cielan who was pretty good. BB King Blues was the place to be. They did sing the same 20 songs over and over each night, but they were at least lively. And then there was Stryker in the Piano Bar, the theater, the deck, the Queen's Lounge. He performed every single day, sometimes twice a day. He apparently has lived on the ship for nearly 10 years, we were told this by the crew. He gets a packed crowd each night because the octogenarians like to sing Oh When the Saints Go Marching In before heading to bed at 9 pm. They also like to sing Sweet Caroline over and over. He is a very good singer and very good piano player, but as per the usual complaint for the enetertainment category, plays the same 20 songs over and over again. So you have Kevin on steel drums, Stryker, the Zuiderdam Singers and Dancers, plus BB KIng people all playing "Fernando" each day for 12 days. You will never want to hear certain sings again. And Stryker makes this point that he knows every song, but as soon as someone requests (for example, Stevie Nicks) something that isn't on his boring list, he doesn't know it and won't play it.

There wasn't anything interesting to do on sea days or between ports onboard. People ended up napping all over the ship or eating during these times. We did too.

Embarking was swift and easy, disembarking was not.

We had a good cruise, but it could have been better. Simon the cruise director needs to be retrained or removed. They needs to stop playing the same 20 songs repeatedly each day. Stryker and the Zuiderdam Singers and Dancers need to freshen up their acts. Everything else was pretty good. It was a very slow pace on this ship, good for relaxing. We enjoyed the ports, though more than 4 early morning hours in Cartagena would have been nice. I would recommend this ship for octogenarians who like Lawrence Welk and napping. You will have a great time.
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