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Cons: This cruise line does not compare to Carnival or Royal Caribbean. We will not sail with Norwegian in the future. First, the ship smells terrible; like a hospital cafeteria. The food is average at best and service is not what we expected. Numerous times we called the service hotline and could not get anyone to answer. In order to get an iron, you must call then wait on other guest to return a checked out iron and board. By the time the iron arrives, you will be eating dinner in a wrinkled shirt. There are only 4 choices for dining unless you want to pay an up charge. Two of the four complementary dining options have the exact same menu. Guests must pay to play pool, eat lobster or sushi, or drink a coffee from the coffee bar. There is basically no dress code and the dining areas include women in formals, girls in t-shirts and exercise pants and everything in between. Elevators were not working on departure day...so hundreds of guests had to drag suitcases, small children and elderly family members down never-ending flights if stairs. Pros: The breakfast buffet has delicious sticky buns that are warm and freshly made each day. Entertainment in Spinnakers lounge was great (game shows and team challenges). Staff was generally friendly and poolside band was great.

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Norwegian Jade Cruise Review by Mhuffman

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Trip Details
Cons: This cruise line does not compare to Carnival or Royal Caribbean. We will not sail with Norwegian in the future. First, the ship smells terrible; like a hospital cafeteria. The food is average at best and service is not what we expected. Numerous times we called the service hotline and could not get anyone to answer. In order to get an iron, you must call then wait on other guest to return a checked out iron and board. By the time the iron arrives, you will be eating dinner in a wrinkled shirt.

There are only 4 choices for dining unless you want to pay an up charge. Two of the four complementary dining options have the exact same menu. Guests must pay to play pool, eat lobster or sushi, or drink a coffee from the coffee bar. There is basically no dress code and the dining areas include women in formals, girls in t-shirts and exercise pants and everything in between. Elevators were not working on departure day...so hundreds of guests had to drag suitcases, small children and elderly family members down never-ending flights if stairs.

Pros: The breakfast buffet has delicious sticky buns that are warm and freshly made each day. Entertainment in Spinnakers lounge was great (game shows and team challenges). Staff was generally friendly and poolside band was great.
Mhuffman’s Full Rating Summary
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