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Azamara Quest Review

4.5 / 5.0
Editor Rating
672 reviews
84 Awards

Azamara: Poor Food, Service, and a False Representation of the Actual Experience

Review for Azamara Quest to the Western Mediterranean
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ashleyriley
6-10 Cruises • Age 50s

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Additional details

Sail Date: Sep 2015
Cabin: Club Veranda Stateroom

Our experience with Azamara did not come close to meeting our expectations. The purpose of this review is to give an honest perspective from a couple in they're early forties, who have traveled extensively through Europe and the US. We love great food, service, travel and are willing to pay for it. We also like the idea of a more all inclusive, smaller ship environment. We have sailed with Celebrity, Royal Caribbean, Holland America and wanted to try a smaller ship. Unfortunately, with Azamara we paid the price but they far from delivered the luxurious experience that they advertise.

Upon embarkation, we happily made our way onto the Quest with a glass of champagne in hand. We found our veranda stateroom easily, as is one of the benefits of smaller ship cruising. The stateroom was fine, very clean, but does have the dreaded tiny shower with a clinging curtain. Definitely not luxury there. We were told to go to the main dining room for a buffet lunch. No one could explain why it was not set up in the designated buffet restaurant, but it was a horrible, chaotic first impression of Azamara. We could not find a table, announcements had to be made repeatedly to guests occupying a table to leave so that others could partake lunch. Again, this is the farthest thing from luxury. At this point my husband and I were tired, frustrated, and hungry. We finally sat down and whatever food was left was cold and bland. This was to set the tone for food standards for the rest of the cruise.

We proceeded to explore the ship. We soon felt and saw that we were literally the youngest couple on the ship. We spoke with other passengers who are in fact loyal Azamara guests. Several mentioned they never get off the ship because they had "Already been to Rome and Monte Carlo." We had been to most of the ports before as well, but exploring Barcelona, Florence ect never gets old! It is so crazy to us that so many passengers never set foot off the ship. We saw this day in and day out as we left early in the morning and the same people were still sitting in the cafe, one of the most popular areas of the ship. Did they really spend thousand of dollars to sit and drink coffee all day? This is in no way meant to be disrespectful to an older generation, but more of a warning to others our age who are considering Azamara. Vacation time and resources are a precious commodity, we would like to assist others in spending both in an informed manner.

Cabin Review

Club Veranda Stateroom

15 Helpful Votes
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