• Write a Review
  • Boards
  • Log In
Regatta Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
398 Reviews

NOT UP TO USUAL OCEANIA STANDARD

Regatta Cruise Review by keithval

11 people found this helpful
Trip Details
  • Sail Date: Feb 2016
  • Destination: South America
  • Cabin Type: Inside

We were quite disappointed with this cruise, as we have cruised Oceania a few times in the past and have always loved our stay on board.

We joined the ship in Buenos Aires and sailed to Rio de Janeiro . To be fair, the ship had an outbreak of Noro Virus and the crew seemed to spend all their free time cleaning and sanitizing the ship, but unfortunately the virus lasted all cruise. We felt sorry for the crew having all this extra work, as they are all over-worked as it is. Needless to say this led to a very unhappy atmosphere on the ship.

We are used to being made welcome with a smiling and friendly staff, but we felt unwelcome and just a nuisance. The front desk staff were the least friendly of any cruise we have been on, and when we had a query they made no attempt to get back to us and let us know the status of the issue. I requested a refund for the internet because we had been overcharged, and I showed them all the details, but they just ignored it. Fortunately there was not much money involved but it was just the principle of the thing.

Food was excellent, as always, but the entertainment left a lot to be desired. We had the same two entertainers three times in the 12 days we were on board. They were good, but we all needed some variety. Two of the other entertainers were brought back twice! The singers and dancers for the other nights were delightful and a nice breath of fresh air.

Some of the ports left a lot to be desired, but others, like Buzios in Brazil were a joy to visit.

I do not like writing a negative review, and have never done so before, after 45 cruises, but I just do not feel Oceania is now up to the stand we had been used to.


keithval's Full Rating Summary
Cabin
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Shore Excursions
Service
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Inside

Our cabin was large, with lots of storage space and a nice size bathroom, as for some reason, we were booked into a handicapped room, which we did not realize until we boarded the ship. We had no complaints about that at all and our room stewardess was a delight.

We were very pleased with the location on deck 4,(in the middle) especially when we had one night of the most incredible storm, where we just had to take to our beds, as it was so rough.


Port & Shore Excursion Reviews

Buenos Aires

This was included with out Land tour prior to board the ship. It was a delightful day out, away from the hustle and bustle of Buenos Aires.

Buenos Aires

it was a very hot day, so we did not spend too much time there. We were fortunate there were no crowds around Eva Peron's tomb, which is really what everyone wanted to see. It;s not too impressive.

Buenos Aires

We really enjoyed the show and dinner (included) was good.

Montevideo

It was a very pleasant day out, with a comfortable bus ride through the countryside. Nice snacks at lunch time with the wine-tasting, but the cellar tour was too crowded and it was difficult to hear the speaker.

Santos (Sao Paulo)

Nothing much of any interest here - we were supposed to see a display of orchids, but only saw one flower.

Santos (Sao Paulo)

A complete waste of time. Apart from looking at the beaches (where we did not stop, unfortunately, as they looked lovely, there was nothing else worth looking at. The town is run down and unattractive and the Botanical gardens just a joke!

Rio de Janeiro

Enjoyed the tour, which gave us a good over-view of this beautiful city.

Traffic was beyond horrific, but our tour guide was terrific and entertaining, so we did not mind sitting in the comfortable air-conditioned bus being entertained by him.

Manaus

We did not visit as we left the ship in Buenos Aires


Previous ReviewNext Review
keithval
3 Reviews Written
15 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Oceania Regatta Reviews





Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.