Lets start here. There was 11 of us that booked with Carnival Cruises. They booked us in a hotel and shuttled us to the ship. Well let me tell you about the hotel first.

We got there after an 11 hour car ride from Toronto Canada. They gave us our rooms and we got settled in. My wife and my 2 kids and I put our clothes in and went swimming. That was fine only that the water was green. We were covered in rashes afterwards. We went to dinner at some restaurant that was on the main floor. My wife orders the "prime rib steak". Not only that they cooked it wrong. It came blue. My wife had atleast two mouth fulls before she noticed that the meat was blue. So we got the attention of the waitress and explained to her that the steak was too rare for my wifes liking. They waitress took the "prime rib" and took it back to the kitchen. My wife explained to the waitress that she did not want the steak anymore since it wasn't done right the first time. About 15 minutes later she/waitress returned with the same steak. Which is against the health and safety regulations. My wife asked for medium rare and the steak was still blue. She got the attention of the waitress once again and told the waitress that 1 she didn't want the steak and 2 the steak was not only not cooked right it was the same steak and cold. It was never recooked. At this time we asked for the bill and just wanted out of this restaurant. We got the bill and they still charged us for the steak. After 15 minutes of rudeness from not only the waitress also did the supervisor gave us nothing but attitude. They finally agreed to take the dreadful steak off the bill. Come to find out there was a few other customers in the same restaurant beside us. Also had the same issues with the steaks. There was one customer who had their steak recooked 3 times and still had an issue. After a night sleep I noticed that not only my wife had been bitten by bed bugs my children did also. At this time we just wanted to get out of this hotel. We told the customer service desk of our issues and they said oh sorry we will look into this. Nothing was done about my wife and children. There was no concern for them at all.

Finally get on the ship, and we got a balcony room on the 8th floor. Which was beautiful. For 2 nights. One the 3rd day this is when our cruise became terrible and beyond. Finally out at sea we wanted to open our balcony and look out at sea at the beautiful waters and we were approaching Florida. This is we noticed our balcony neighbour's all around us. towards the right, 1 after them and downstairs were non stop smoking on their balconies. I told my room steward and me told me that he would look into the issue. Also at 10:30 at night for an hour or so the cruise crew upstairs on the 9th floor kept on dragging the patio furniture around to set up for the next day or the nights party. Remember I stated that we had 2 kids. At the ages of 5-6. This kept my kids up till at least 1 am every night. I called the service desk and they told me that they will look into it. This went on everyday till the end of our cruise. Read more