Out of 12 cruises, this was our first time on the Elation and selecting an Ocean view stateroom instead of a balcony. We have been on several older Carnival ships (Fascination, Imagination and Sensation) that were in great shape. Our room was M138 and it was in terrible shape. The drawers would not slide out or would fall on the floor. The medicine cabinet would not close correctly and the electrical plug on the light above the cabinet was not working. The storage for the lifejackets was in a weird place that made it impossible to walk around the bed. The formica on the drawers and desk was peeled off in several places. The sink faucet and stopper were so gross we did not want to touch it. Our steward was not very friendly and almost non-existent, but did service our room okay. We went to guest services to change the room but the ship was full and we could not change.

The dining room staff was super and friendly but the food was not great. Out of 5 nights we had to return the food 4 times. If you want a steak or lobster you had to pay an extra $20.00! What is up with that? Usually there is a steak or lobster night free.

Smokers are relegated to a bar on the pool deck where there is nowhere near enough ashtrays and they are never emptied. Read more