Riviera Review
Rating by category
Additional details
This was a follow on cruise from two previous cruises affected by Noro virus.
This was my 15th cruise on a variety of cruise lines but my first on Oceania. We took this cruise on the recommendation of a relative who had previous experience with Oceania and liked the line a lot. Their recommendation said " while " pricier than others the food is spectacular". Sad to say this was the worst of our 15 cruises and the so called great service does not compare with our trips on Regent, Celebrity and even Holland America.
While some reviewers act as apologists for Oceania by claiming "nor virus can happen on any cruise"; there is no doubt that poor handling and communications of the crisis worsened the experience for almost ever objective traveller.
Cabin Review
Concierge Level
Cabin was as advertised. Staff did well under difficult circumstances. Cleanliness of the ship for the first week was poor. Finding toenail clippings on the floor from the previous cruise which had suffered a full nor virus breakout when we boarded was disgusting.