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The Oosterdam was constantly being cleaned by staff BUT, it is in desperate need of a refurbishing (will be done in April) Rugs & furniture in room & public areas, many pool lounge chair pads need replacing. Should have been done sooner! PRE-CRUISE HOTEL: Booked the Hampton Los Olas online several months in advance. $259 for 1 night hotel room, free parking for the duration of our cruise in a secure (key card entry) ramp garage, free breakfast buffet, 2 free drink coupons and transportation to cruise dock. (their package now only includes 7 days of free parking) EMBARKATION: Perfect! Took free shuttle from the Hampton Los Olas @ 9:45 AM, through security by 10:45, boarded @ 11:30. Very smooth! ROOM: - Our room was a Deluxe Verandah Oceanview on deck 5, not too deluxe - at only 143 square feet. Balcony was shorter because there was a life boat that was even with the balcony floor - wish we had been made aware of that. Very narrow hallway between closets & bathroom. We had to shut all closet doors in able to reach the bathroom. Bathroom was very small, with toilet being set at an angle (our knees were touching the tub) + Had a mechanical issue that was resolved quickly by our room steward and Cathy at the Front Desk. Plenty of storage, just not a lot of room to walk around. We used the stool at the desk for our dirty clothes, as the top lifts off. ENTERTAINMENT: + Loved: Brad Cummings (ventriloquist who is better than Jeff Dunham), Chris Michaels (Instrumentalist - including the turkey baster!), Matthew Dowden (magician), Jon Stetson (mentalist) , Aaron Bonk (juggler), the computer class with John & special Caribbean chef Freda Gore. - Not many activities, especially on sea days. We have done 17 cruises prior to this B2B and had never gone to one movie. On this cruise, due to lack of activities, we saw 11 movies. The theater has only 31 seats - too small. Found that the BB King venue in the Queen's Lounge too loud for such a small space. Of the 21 shows - 11 of them were HAL singer & dancers and other HAL music staff. DINING: Food was good to very good. We don't usually do any specialty dining, but part of our package from our travel agent included dinner at the Canaletto & Pinnacle. Both were terrific, perhaps a bit too much food! Most days there was a happy hour 4-5 PM in the Crow's Nest & Ocean's Bar. Buy a drink get 2nd one for $1.00. STAFF: Staff was great - friendly, engaging & helpful! Better than great - they off-set the shoddy appearance of the ship. We find if you ask them where they are from, find out about their family, call them by their name and if you don't treat them as servants - they will bend over backwards to make you happy. We had several staff calling us by our names after only a few days. Many thanks to our room stewards Sandy & Donny, Rana & Roni waiters in Lido & Vista, Alex & Mabel in Ocean's Bar. POOL: Not many lounge chairs open near the pool (too many chair hogs) Pool staff should put a card with time that towels/yellowed old paperback book/etc. are left on the chairs and remove them to the bar area after a certain time. I would suggest 1/2 hour. That would be enough time to run back to your cabin for sunscreen, or to get breakfast or lunch at the Lido. One day we sat at a nearby table for well over an hour and saw 12 chairs with towels and no occupants. DISEMBARKATION: Perfect! We did self-walk off at &:30 AM. You have to be able to take all your own luggage. SUGGESTIONS: HAL used to give out ship pens, lanyards, pin backs etc. for trivia & games - saw very little being given out. A cutback that you should re-instate - this is literally free advertising for you because anything with your name & logo is worth its weight in gold!! SUMMARY: Loved the staff (thanks Rana for showing me how to make paper flowers from a napkin) Roni for our daily dose of fresh ginger after dinner, the food (especially fries at the Dive-In & the ice cream cones @ the Lido buffet), the rugs in the elevators that told you what day it was. Loved the meals @ Canaletto's & Pinnacle Grill. Embarkation & disembarkation were terrific! Did not like the Deluxe Oceanview Balcony room - it was way, way too small @ 143 sq ft. Did not like the heavy use of HAL entertainment. Did not like the fact that Martinique was scheduled on a Sunday, when everything is shut down. HAL is no longer on our list of top 3 cruise lines.

SOS to HGTV for HAL Oosterdam

Oosterdam Cruise Review by bestofXs

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Trip Details
  • Sail Date: January 2016
  • Destination: Caribbean
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
The Oosterdam was constantly being cleaned by staff BUT, it is in desperate need of a refurbishing (will be done in April) Rugs & furniture in room & public areas, many pool lounge chair pads need replacing. Should have been done sooner!

PRE-CRUISE HOTEL:

Booked the Hampton Los Olas online several months in advance. $259 for 1 night hotel room, free parking for the duration of our cruise in a secure (key card entry) ramp garage, free breakfast buffet, 2 free drink coupons and transportation to cruise dock. (their package now only includes 7 days of free parking)

EMBARKATION:

Perfect! Took free shuttle from the Hampton Los Olas @ 9:45 AM, through security by 10:45, boarded @ 11:30. Very smooth!

ROOM:

- Our room was a Deluxe Verandah Oceanview on deck 5, not too deluxe - at only 143 square feet. Balcony was shorter because there was a life boat that was even with the balcony floor - wish we had been made aware of that. Very narrow hallway between closets & bathroom. We had to shut all closet doors in able to reach the bathroom. Bathroom was very small, with toilet being set at an angle (our knees were touching the tub)

+ Had a mechanical issue that was resolved quickly by our room steward and Cathy at the Front Desk. Plenty of storage, just not a lot of room to walk around. We used the stool at the desk for our dirty clothes, as the top lifts off.

ENTERTAINMENT:

+ Loved: Brad Cummings (ventriloquist who is better than Jeff Dunham), Chris Michaels (Instrumentalist - including the turkey baster!), Matthew Dowden (magician), Jon Stetson (mentalist) , Aaron Bonk (juggler), the computer class with John & special Caribbean chef Freda Gore.

- Not many activities, especially on sea days. We have done 17 cruises prior to this B2B and had never gone to one movie. On this cruise, due to lack of activities, we saw 11 movies. The theater has only 31 seats - too small.

Found that the BB King venue in the Queen's Lounge too loud for such a small space. Of the 21 shows - 11 of them were HAL singer & dancers and other HAL music staff.

DINING:

Food was good to very good. We don't usually do any specialty dining, but part of our package from our travel agent included dinner at the Canaletto & Pinnacle. Both were terrific, perhaps a bit too much food!

Most days there was a happy hour 4-5 PM in the Crow's Nest & Ocean's Bar. Buy a drink get 2nd one for $1.00.

STAFF:

Staff was great - friendly, engaging & helpful! Better than great - they off-set the shoddy appearance of the ship. We find if you ask them where they are from, find out about their family, call them by their name and if you don't treat them as servants - they will bend over backwards to make you happy. We had several staff calling us by our names after only a few days. Many thanks to our room stewards Sandy & Donny, Rana & Roni waiters in Lido & Vista, Alex & Mabel in Ocean's Bar.

POOL:

Not many lounge chairs open near the pool (too many chair hogs) Pool staff should put a card with time that towels/yellowed old paperback book/etc. are left on the chairs and remove them to the bar area after a certain time. I would suggest 1/2 hour. That would be enough time to run back to your cabin for sunscreen, or to get breakfast or lunch at the Lido. One day we sat at a nearby table for well over an hour and saw 12 chairs with towels and no occupants.

DISEMBARKATION:

Perfect! We did self-walk off at &:30 AM. You have to be able to take all your own luggage.

SUGGESTIONS:

HAL used to give out ship pens, lanyards, pin backs etc. for trivia & games - saw very little being given out. A cutback that you should re-instate - this is literally free advertising for you because anything with your name & logo is worth its weight in gold!!

SUMMARY:

Loved the staff (thanks Rana for showing me how to make paper flowers from a napkin) Roni for our daily dose of fresh ginger after dinner, the food (especially fries at the Dive-In & the ice cream cones @ the Lido buffet), the rugs in the elevators that told you what day it was. Loved the meals @ Canaletto's & Pinnacle Grill. Embarkation & disembarkation were terrific!

Did not like the Deluxe Oceanview Balcony room - it was way, way too small @ 143 sq ft. Did not like the heavy use of HAL entertainment. Did not like the fact that Martinique was scheduled on a Sunday, when everything is shut down.

HAL is no longer on our list of top 3 cruise lines.
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Cabin Review

Deluxe Ocean-View Verandah Stateroom
Cabin VA 5116
Our room 5116 was a Deluxe Verandah Oceanview on deck 5, not too deluxe - at only 143 square feet. Balcony was shorter because there was a life boat that was even with the balcony floor - wish we had been made aware of that. Very narrow hallway between closets & bathroom. We had to shut all closet doors in able to reach the bathroom. Bathroom was very small, with toilet being set at an angle (our knees were touching the tub)
Had a mechanical issue that was resolved quickly by our room steward and Cathy at the Front Desk. Plenty of storage, just not a lot of room to walk around. We used the stool at the desk for our dirty clothes as the top lifts off.
Navigation Deck Inside Cabins, Balcony Cabins, Suite Cabins

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