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Pacific Jewel Review

3.5 / 5.0
Editor Rating
327 reviews

What a nightmare!

Review for Pacific Jewel to Australia & New Zealand
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jaymarc24
First Time Cruiser • Age 40s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Mar 2016
Cabin:

Deck 11 On arrival we opened the draws next to bed to unpack our clothes when I noticed dirt & hair in the draws as well as the table tops, I wiped these out with my own sterile wipes which I bought on board in which I then called the housekeeper supervisor to bring it to her attention in which she stated the room was rushed cleaned because of the quick turnaround & apoligized, hair was also present in the bathroom.

Included in our booking was a bottle of champagne on arrival which was not there. The total each for this room was $800.

The Pantry was the same food every night with not much variety, eggs were served cold in the morning in which we told the supervisor who tested them & apoligised. The I Love Burger Pizza shop was a discrace advertising a gourmet burger in which the mince was of low quality & the bun all soggy and gross looking.

Cabin Review

Disgusting

Port Reviews

Mornington Peninsula

Very poor

31 Helpful Votes

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