This was our 4th cruise on Star Clipper so we knew what to expect. This one disappointed us, however.
Food was good. Breakfast Buffett, Lunch Buffett, Dinner service. Cabin was clean. Ship was in great shape. The crew talent show was more fun and varied than usual.
The wait staff and room stewards did not clearly understand English and spoke it with such accents at a such speed that they were very difficult to understand. Wait service at Dinner was slow - in one case we waited 25 minutes between appetizer and entree. Often when you asked someone on the crew a question, he would refer you to someone else.
The all-day coffee was left to stand so that in the afternoon it was burnt. The cruise director checked off excursion passengers departing the ship but did not interface with the sponsors on shore. In our one excursion to the Indian River in Dominica, the sponsor was disorganized and left us stranded at one point.
Disembarking, our luggage was taken to a tent for pickup but there were no signs off the ship to tell you how to find the tent that was quite a distance away.
There were other minor annoyances. It just took away the joy we had sailing with Star Clipper in the past.