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Crystal Symphony Review

4.5 / 5.0
Editor Rating
319 reviews
50 Awards

A Grand Experience

Review for Crystal Symphony to South America
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10+ Cruises • Age 70s

Rating by category

Public Rooms

Additional details

Sail Date: Feb 2016

We are experienced cruisers, a mature couple, with a preference for Crystal. Two years ago, we sailed from Valparaiso to Bali on the Symphony, and we found the journey marvelous. This time we took a shorter cruise from Valparaiso to Miami, some twenty days. The experience was as grand and as elegant as before.

The Crystal Symphony remains an excellent ship: the food, the bars, the service, the accommodations, the public areas (especially its palm court), all are first class. The stateroom and the bathroom were a marvel of grace and efficiency, if in a compact space. My wife has mobility problems – using a wheelchair, however, was comparatively easy throughout the ship. And the staff were always helpful. One note: the Symphony has an excellent and unobtrusive group of photographers, a minor plus on a cruise ship since once upon a time this breed were real pests. Another virtue: 60 minutes of internet per person per day free.

Mostly we ate in the main dining room where you were always assured of something delicious – I was especially impressed with the quality of the beef and the seafood. I was not so taken by the so-called “Modern Cuisine,” a separate section of the menu of often weird dishes, mixing exotic ingredients, which look better than they taste. Sometimes it seemed the chef was playing a joke on us – vegetarian jambalaya for instance, eggplant everywhere, bland tasting scallops. But the main menu always had excellent classics for traditional diners, including a good Caesar salad and a marvelous array of cheeses. The complimentary wine list boasted a pleasing and diverse selection, including some excellent Chilean reds. The Prego, one of the specialty restaurants, remained superb – try the lamb or the seafood pasta, both stellar. The Silk Road, the other specialty restaurant, has slipped a bit I fear, or perhaps it was just off that night – less zest, less taste than before. Two complimentary visits each were included but we decided not to visit the Silk Road again, favoring instead the dining room.

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