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Pacific Eden Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
302 Reviews

P&O (Poor & Orrible) a management exercise in cost cutting?

Pacific Eden Cruise Review by Graybeard586

20 people found this helpful
Trip Details
  • Sail Date: Feb 2016
  • Destination: the South Pacific
  • Cabin Type: undefined

Not the first time, on P&O, but it will be the last!

Ship tired, and old( in maritime years- past its use by date).

The pantry a good idea, rather than self service smorgasbord (keeps grubs away from contaminating food). However, the food bland, and warm, with less than adequate tables, and chairs (seemed less than in previous ships I have been on).

Dining room understaffed (wait for half an hour, whilst tables vacant). Waiters had to travel long distances, to bring food from galley, to table( poor ship design).

Cabin staff, and dining room staff were brilliant, considering the poor conditions that they work under.

Dining room - the team of Dennis, Yet and Ametko - wonderful. Couldn't have asked for a better dining experience.

Cabin staff- Viddy and Bernie - excellent, nothing was too much trouble. The towel art was outstanding.

Did not enjoy specialty restaurants. Average meals, small amounts.

Cabin tired( same decor as when ship was Statendam), but comfortable. Larger balcony, than previous ships. Bed very good.

Entertainment was great. Variety of acts was good. One issue we had was the extreme volume of the live music/ disco, at the lido bar/deck. Management either disinterested, or unable to do anything about the deafening problem. We left the area, the volume was painful.

Ship does not ride well. In 5 meter swells, was more unstable than in previous ships in which I have experienced 9 meter swells ( I feel the ship more suited for previous cruise duty in the inside passage of Canada/Alaska). This apparently caused us to miss Noumea, which meant disabled passengers were stuck on ship for entire cruise.

Disembarkation was a disaster. Seemed to be poorly organized, free for all.

P&O management - poor show.

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