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Having read all the January roll calls and reviews of Anthem Of The Seas cruises and the cruise from Hell (January Hurricane cruise), I hoped our cruise would have better. Let me start with Embarkation. I have read many reviews that stated once the passengers entered Bayonne Pier Terminal, they went to the ushers with iPads and in a few minutes were ushered up the escalator to enter the ship. It only took 5 minutes. Not so for us. We entered around 9:30AM and were told to stand behind the people already sitting in blue chairs. There was another full section of people sitting in white chairs. At the back of the huge hall, were about 30 elderly people standing. Not enough seats for all of us. As the streams of the people kept coming in, they gathered in the front. We were not allowed to board the ship. We were told that the computer system was down that tabulated our faces and names as we boarded. With this down, no one could board. After being there an hour and standing, they started to let us board. However the people who just entered the building were in the front and went on the first line. They were calling people by rows from the front. Chaos was starting right away. All the people standing started to move to the right and walk along the wall to where the first row was starting to move from their seats. The people standing, plus the people coming into the building and other people sitting in chairs began to move as well. Suddenly the escalators were not functioning so the line was halted. We later were told that the people leaving the ship from the last cruise experienced problems with the same escalators, so we were asked to leave space between passengers to balance out the weight. Finally we boarded the ship after waiting 2 hours. Many people were still sitting in their chairs waiting to get the word to board. Passengers were unable to go to their cabins so onto the buffet went the 4500. The Marketplace was not as large as I have seen on other ships, so tables were unavailable. With no place to go, people ate and sat. New arrivals were screwed, since space was at a premium. We asked some people sitting on a table for 8 if we could use two of the unused seats, which was great. We could see the utter frustration on the passengers with wheelchairs and walkers searching for a place to sit, many with plates in hand. We decided to go downstairs to our cabin and see if it was ready. The access door to the cabins from the elevator banks was closed. People were sitting on the floor and the steps waiting. I decided to try the door handle and it was not locked, so everyone followed and went to the room. Our room was done and was beautiful. Plenty of closet space, and the balcony was huge. We had no complaints at all. Food has always been a problem for Anthem reading the past reviews. I was really prepared for the worst. I had emailed the Restaurant Department at Royal, since the reservations available were all at 9PM. We cannot eat that late and said so in my emails. They responded an said that we could eat at 5:15 every night and to tell them which restaurant to book. I responded by only selecting Silk once, which was a good thing, since it was really the only restaurant we did not like. We loved the food in The Grande and had the same waitress, Elizabeth, who was a gem. We had early reservations to two shows and she was able to bring us our food, hot and quick and with a smile. Service by the waitstaff was excellent. I do not know where the other reviewers were eating, but I do not think they were on the same ship. Everyone we came in contact with had a smile, and more than happy to satisfy our needs. The Maitre D, David, was so great as was his assistant. I was impressed that they had inside ping pong tables, so the ball would not be subjected to the wind outside. I loved the bumper cars and The Northstar. I did not see any mention of the Puzzle Room, which was disappointing. I had read that the Puzzle Room was affected by the hurricane. My cabin stewart, Jeffrey, was amazing. He was always there to give us extra blankets and pillows and brought us ice everyday. I did end up with a chronic cough two days before we docked in Bayonne. Prior to that, after the captain announced that our trip would be shortened by two days (due to a storm on its way from the West), Anthem staff were busy to wash walls, railings, elevators, tables, chairs, casino and casino chips, bagging books in the Library, taking pamphlets and advertisements that were in the room, etc. It probably was the cause for my chronic cough. I decided not to go the doctor, for fear of contamination with other passengers suffering with Norovirus. The end result was I suffered with the cough and did not sleep for 2 days. On the morning of departure, at around 2:30 AM, I went out of the room so my wife would not hear my coughing, and went to 4th floor where they had coffee available. Might I say that on every ship prior, the buffet was open late and early in the morning to serve their guests. Not on our ship. They closed at 9PM. Anyway, after getting coffee on the 4th, I went upstairs to the 5th floor to Two70s, where they would be serving early breakfast for those just walking with their bags off the ship to their cars. Once I got upstairs, I walked into Two70s and saw a man in a rebreather mask fumigating the chairs and table and carpets with a thick mist. I left right away to avoid breathing any toxic fumes. They closed the sliding doors after me. At 5:30 we were supposed to go that same room for breakfast. How dumb is that. They did open at 5:45 but my cough got worse. I did not stay to eat and went upstairs to our room instead. Leaving the ship was easy. Once we got to the garage, there were people who took down our names and the last four digits of our credit card, in order to give us the credit for the two days parking. Overall we liked the ship and with our 50% discount given by RCI, we book Anthem for next year. All we did was move to room midships, so save some walking. Whatever part of the ship you are on, get ready to do some walking. We know it is healthy, but the elevator banks are in midships and so are the stairs. Be prepared with comfortable shoes.

Another tale to tell!

Anthem of the Seas Cruise Review by golfnut1089

10 people found this helpful
Trip Details
Having read all the January roll calls and reviews of Anthem Of The Seas cruises and the cruise from Hell (January Hurricane cruise), I hoped our cruise would have better. Let me start with Embarkation. I have read many reviews that stated once the passengers entered Bayonne Pier Terminal, they went to the ushers with iPads and in a few minutes were ushered up the escalator to enter the ship. It only took 5 minutes. Not so for us.

We entered around 9:30AM and were told to stand behind the people already sitting in blue chairs. There was another full section of people sitting in white chairs. At the back of the huge hall, were about 30 elderly people standing. Not enough seats for all of us. As the streams of the people kept coming in, they gathered in the front. We were not allowed to board the ship. We were told that the computer system was down that tabulated our faces and names as we boarded. With this down, no one could board. After being there an hour and standing, they started to let us board. However the people who just entered the building were in the front and went on the first line. They were calling people by rows from the front. Chaos was starting right away. All the people standing started to move to the right and walk along the wall to where the first row was starting to move from their seats. The people standing, plus the people coming into the building and other people sitting in chairs began to move as well. Suddenly the escalators were not functioning so the line was halted. We later were told that the people leaving the ship from the last cruise experienced problems with the same escalators, so we were asked to leave space between passengers to balance out the weight.

Finally we boarded the ship after waiting 2 hours. Many people were still sitting in their chairs waiting to get the word to board. Passengers were unable to go to their cabins so onto the buffet went the 4500. The Marketplace was not as large as I have seen on other ships, so tables were unavailable. With no place to go, people ate and sat. New arrivals were screwed, since space was at a premium. We asked some people sitting on a table for 8 if we could use two of the unused seats, which was great. We could see the utter frustration on the passengers with wheelchairs and walkers searching for a place to sit, many with plates in hand.

We decided to go downstairs to our cabin and see if it was ready. The access door to the cabins from the elevator banks was closed. People were sitting on the floor and the steps waiting. I decided to try the door handle and it was not locked, so everyone followed and went to the room. Our room was done and was beautiful. Plenty of closet space, and the balcony was huge. We had no complaints at all.

Food has always been a problem for Anthem reading the past reviews. I was really prepared for the worst. I had emailed the Restaurant Department at Royal, since the reservations available were all at 9PM. We cannot eat that late and said so in my emails. They responded an said that we could eat at 5:15 every night and to tell them which restaurant to book. I responded by only selecting Silk once, which was a good thing, since it was really the only restaurant we did not like. We loved the food in The Grande and had the same waitress, Elizabeth, who was a gem. We had early reservations to two shows and she was able to bring us our food, hot and quick and with a smile. Service by the waitstaff was excellent. I do not know where the other reviewers were eating, but I do not think they were on the same ship. Everyone we came in contact with had a smile, and more than happy to satisfy our needs. The Maitre D, David, was so great as was his assistant.

I was impressed that they had inside ping pong tables, so the ball would not be subjected to the wind outside. I loved the bumper cars and The Northstar. I did not see any mention of the Puzzle Room, which was disappointing. I had read that the Puzzle Room was affected by the hurricane.

My cabin stewart, Jeffrey, was amazing. He was always there to give us extra blankets and pillows and brought us ice everyday.

I did end up with a chronic cough two days before we docked in Bayonne. Prior to that, after the captain announced that our trip would be shortened by two days (due to a storm on its way from the West), Anthem staff were busy to wash walls, railings, elevators, tables, chairs, casino and casino chips, bagging books in the Library, taking pamphlets and advertisements that were in the room, etc. It probably was the cause for my chronic cough. I decided not to go the doctor, for fear of contamination with other passengers suffering with Norovirus. The end result was I suffered with the cough and did not sleep for 2 days. On the morning of departure, at around 2:30 AM, I went out of the room so my wife would not hear my coughing, and went to 4th floor where they had coffee available. Might I say that on every ship prior, the buffet was open late and early in the morning to serve their guests. Not on our ship. They closed at 9PM. Anyway, after getting coffee on the 4th, I went upstairs to the 5th floor to Two70s, where they would be serving early breakfast for those just walking with their bags off the ship to their cars. Once I got upstairs, I walked into Two70s and saw a man in a rebreather mask fumigating the chairs and table and carpets with a thick mist. I left right away to avoid breathing any toxic fumes. They closed the sliding doors after me. At 5:30 we were supposed to go that same room for breakfast. How dumb is that. They did open at 5:45 but my cough got worse. I did not stay to eat and went upstairs to our room instead.

Leaving the ship was easy. Once we got to the garage, there were people who took down our names and the last four digits of our credit card, in order to give us the credit for the two days parking.

Overall we liked the ship and with our 50% discount given by RCI, we book Anthem for next year. All we did was move to room midships, so save some walking. Whatever part of the ship you are on, get ready to do some walking. We know it is healthy, but the elevator banks are in midships and so are the stairs. Be prepared with comfortable shoes.
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Cabin Review

Cabin 12300
Large, great screen TV with nothing to watch. Nice bathroom, great balcony, great closet space.
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