Our pearl seas cruise on the pearl mist was not what we signed up for. The literature In advance , interesting itinerary and the material when we arrived were misleading and inaccurate.
From start to finish we were lied to, skipped promised excursions and stops and the start of it was that there was no one at the airport to meet us.
Once we checked in at The Marriott, other Pearl Seas guests were turned away with no reservation and sent elsewhere.
Actually the worse of it was traversing the Panama Canal at night. Ridiculous since we had chosen this itinerary specifically to transverse from the Pacific to the Atlantic in its entirety, not overnight in darkness.
In addition, rooms and carpeting were damp due a faulty A.C. System, the ship's stabilizers were broken so we were in rough seas for 36 hrs. Rockin and Rollin. The ship neglected to have dressers, lamps nailed to the walls so furniture was toppling injuring passengers and being hit with flying full size Keurag coffee makers.
There were no safes, robes or working tv....only 2 movie channels...no news...
The balcony door locked by us continued to be unlocked later in the day leading us to wonder who was prowling about.
Excursions were not as described. We missed 2 Unesco sites and the crown jewel of Costa Rica....Antonio Marco national park was closed on the Monday we were there. They did not plan their route accordingly. It was a major reason we had chosen this itinerary.
My husband's 1 hr. Fishing e petition trolled about 40 miles an hr. The entire time not slowing down enough to catch any fish. One day on a treacherous hike, people were on their own with only a Spanish speaking escort and some had to find and pay door their own transportation back to the ship.
Local guides spoke poor English and what was suppose to be a city tour ended up going to a very rural local village. When asked to sign up for excursion time slots, all 180 passengers were crowded around a small wall area to try and get selected time slots...unorganized.
John was one of the leaders all week but never gave accurate responses to questions, lied and was rude and insulting.
There should have been levels of difficulty on the excursions since many handicapped people had great difficulty and others that could move faster were slowed down as a result.
Positives are worth mentioning since the food was very good and the Cabin crew and waitstaff were outstanding as was Bogdan, the dining room manager. Also the musicians and nightly entertainment and magic shows were excellent thanks to Steve, Dusty, Bill and Laura. But the complimentary wines offered were of poor quality and with no variety.
The ship overall was dated in appearance, basic with very overcrowded lounge furnishings with not enough room to accommodate all the passengers at the same time.