Although we have cruised before this was the first time with Cunard on the Queen Elizabeth.
Before we even started our holiday the customer service staff were exceptional, I would even say faultless, professional beyond expectation.
Travelling from Southampton was a joy, no queues, very helpful staff and we were on board within minutes.
The welcome on board was exceptional, and staff couldn't have been more helpful. The balcony cabin was spotless and we received a warm welcome from our room steward. Sail away complimentary wine was delicious.
We found all public areas to be of very high standard, very classy art decor which wowed at every turn.
Staff in the bars and restaurant were superb and trained to very high standards, we could not fault any aspect of the customer care on board.
Food was fantastic. As a very critical diner, I was unable to find fault. The Britannia restaurant was such a pleasant place to dine, and the staff friendly, professional and worthy of a 5 star rating. Even in the Lido, we were blown away by the choice and quality of all that was on offer. The specialty nights were well worth a visit, and even late into the evening you could pop up for a midnight snack of freshly prepared steak with fries or even a night time cocoa. The Veranda restaurant was unbelievably good, with service that could not be beaten for an exceptionally reasonable cover charge.
Entertainment was good, and there was plenty of activities throughout the day whilst on board.
Overall, what we enjoyed the most was the lovely atmosphere. It was such a calm and chilled out environment, we found a new level of relaxation. There were no crowds, hustle and bustle, instead we found the ship to be quiet and extremely serene at times. The formal nights were enjoyed by the majority of the guests and these proved a real treat as they were followed by ballroom dancing in the luxurious Queens Room.
There was just so many things about this ship that we loved that we have booked same cruise next year.
Spacious balcony cabin, spotless with plenty of storage space. Lovely toiletries in clean and well maintained bathroom. Room Steward was very professional and well trained in his job. The turn down service was lovely, and we were supplied with bath robes and slippers.