Nieuw Amsterdam Review

Worst Cruise I Have Ever Taken!

Review for the Caribbean Cruise on Nieuw Amsterdam
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angelie1
2-5 Cruises • Age 40s

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Sail Date: Jan 2016
Cabin: Deluxe Ocean-View Verandah Stateroom
Traveled with children

So to give you a brief, i've sailed with cunard and celebrity prior so this isn't my first cruise. Now. to say say what was nice?.... The ship is nice, the rooms have lots of storage and that is about it.

We stayed in cabin 8080. The room itself is nice and had a great balcony. The problem with this cruise line is that they ALLOW SMOKING ON BALCONIES! This is absolutely disgusting. Everytime someone went out for a smoke i had to leave my balcony to come in and take my child with me. I will NEVER EVER sail with this company again!

Second, My mini fridge didn't work. it was keeping drinks warm. so i called, They kept telling me that this isn't a "fridge" but more of a cooler. Lets just say i told them if i kept milk in there i would be poisoning myself and to fix it.. so they change it out.. i ask the guy who changed it if he had tested it?... nope. so guess what.. it doesn't work, again another waste of time , dealing with guest services. finally for the 3rd time it finally is fixed. yes by now its on the 4th day!

Cabin Review

Deluxe Ocean-View Verandah Stateroom

Cabin VA

THEY ALLOW SMOKING ON THE BALCONIES!!! So if you were like me and super allergic, don't book this cruise, you won't be able to go out as you can smell it from everyone smoking around you! Its disgusting. It was even going into my room if i went in and out! Other than that.

Our cabin was very comfortable, we did have issues with the mini fridge and had it changed out 3 times. so it should be working now for the next guests. O ya and our toilet overflowed on the last night... yap.

Port Reviews

Fort Lauderdale (Port Everglades)

enjoyed the everglads alot

Half Moon Cay

loved half moon cay, beautiful place

Cozumel

went to a resort and spent the day there, they had a great kids water park. my daughter loved it.

Key West

great tour, great way to see the place

Grand Turk

loved swimming with stingrays

Amber Cove (Puerto Plata)

absolutely loved the port there, there is a little resort with pool, zipline and waterslides. we spent the day there. the staff was fantastic, the prices were great. i would go there again.

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