Vision of the Seas Cruise 3/13 to 20/16

After this cruise we are Platinum Royal Cariban cruisers! Yea! Also let me state we have never had a bad cruise on Royal Cariban. Our cruise before this was an awesome cruise on the Independence of the Sea, October 18th 2015 5 months ago. I open with this because I regret that I have to write this review and want to establish that we know what to expect from a cruise experience, and we really are not picky and appreciate all the hard work of the crew and staff. Also we have sailed an 11 day cruise on this very ship before its rehab a few years back and it had by far the finest crew we had ever experienced.

Upon our arrival we headed to deck two and our cabin #2075. When we got off of the elevator we were met by what smelled like sewer gas. Not a pleasant experience. We noticed it for a few days, stronger in some areas than others. We either got used to it, or it dissipated throughout the cruise. I hope the later. We entered our cabin and immediately noticed the 8” mattress that looked like it was off a fold out sofa bed. We have never seen anything like that on a Royal Cariban cruise. After the first night we asked the room steward to do something about it. He placed a comforter on the mattress, and we tried that, but that was not going to do. We talked to the steward again, but clearly he had no idea what to do about it. My wife called house keeping and by the third night we had a very comfy thick mattress. Thank you so much, but we really should have never had to go through this in the first place. Enough about the mattress. The room steward was very good and did a fantastic job. Read more