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I was very excited to sail with Disney on the Wonder. As a Disney Vacation Club member for almost 25 years, I had visited their parks numerous times. As a cruise lover, with almost 20 cruises under my belt, I was very interested in checking out the accessibility features of the Disney ships (knowing that Disney sets the standard for accessibility and comfort for the disabled at their parks). I must say, I wasn't super-impressed (sorry, Disney, I still love you). Our room was beautiful (Deluxe Verandah Stateroom, #7636) and spacious, but I had an issue with our roll-in shower. Could have been the angle of our cabin, due to the all the way forward location, the shape was of a triangle. I require the use of a built in shower seat, which was provided, but due to size and shape of shower, it was placed on the same wall as a grab bar. The grab bar impeded into the space of the 7 inch deep shower seat, a good 3 inches, only allowing 4 inches of seat for me to use. I'm an average sized person, 145lbs, but was too big for the seat allowance. Had to ask housekeeping for an additional shower seat (portable) that I had to use during the entirety of cruise (uncomfortable and not safe..one slip, and...). Other areas I found lacking were the doorways leading to the pool and upper decks. They were either automatic with a huge lip to get over (popping a wheelie required each time, impossible for a scooter-user), or if the transition was flat/ramped, the door wasn't automatic...not possible without help each time. The elevators are VERY small on this ship, only holding 4 passengers comfortably. Spent a LOT of time waiting for an empty elevator to fit in. Enjoyed the decor on board immensely, and definitely got my love for Disney flowing...seeing the characters was a lot of fun, enjoying fireworks one evening was a special treat, too. As adults without kids, we were happy to enjoy the adults-only pool area and adult entertainment district. Had fun playing movie quotes trivia with the ever-energetic host Brett and the various mixology, beer-tasting and Mojito-making events on board. Loved loved loved the day at Disney's private island, Castaway Cay. Was happy they had a wheelchair accessible tram to get around the large island as there was a lot to see and do. Was disappointed with the stop in Nassau, however. Of the thirty-plus excursions offered by DCL, not one was wheelchair-friendly. I know and understand that Nassau is not the US so isn't required to offer anything for disabled guests, yet, I was surprised Disney didn't or hadn't tried to find at least one option. Our visit to Nassau lasted 20 minutes...off the ship, through the masses of vendors offering tours and activities, into town, which was a difficult trek in a chair, to find nothing but tee shirt shops and the regular Diamond International stores known in cruise ports. We quickly returned to the ship. Key West was a lot more comfortable stop, shops, restaurants right outside the cruise port. Our dining experience was average. It was fun to rotate restaurants throughout the cruise while keeping the same table mates and service staff. Our server, Jose, was always super enthusiastic and efficient. The food was just okay, I must admit, and I would definitely NOT classify myself as a 'foodie', I'm pretty easy to please. I found the selections were minimal and I wasn't very impressed with the quality. The push at the end of our stay to provide a good review of the service (so that our waiter could earn a much desired day off) was a little off-putting as well. Lastly, I find it necessary to include, the strange vibrations and shaking our cabin endured several times throughout the cruise. I assume the location of our cabin is to blame. Whenever we would pull into port, our cabin would shake and vibrate, sometimes violently, for several minutes. This also occurred all the way from Nassau to Key West. Instead of the nice rolling motion of the ocean, we rattled and shook...not exactly relaxing. Because of this, I wouldn't recommend a cabin towards the front of the ship (our table mates, in a similar location, but two decks down from us, experienced the same thing). In closing, loved the Disney touches and decor, did not appreciate the lack of wheelchair accessibility on board. My understanding is that the Wonder will be undergoing enhancements later this year, I hope to contact Disney to ask them to address my concerns and advise of my experience.

The Disney Wonder From a Wheelchair User's Perspective

Disney Wonder Cruise Review by Dbobrien

5 people found this helpful
Trip Details
  • Sail Date: February 2016
  • Destination: Bahamas
  • Cabin Type: Deluxe Oceanview Stateroom with Verandah
I was very excited to sail with Disney on the Wonder. As a Disney Vacation Club member for almost 25 years, I had visited their parks numerous times. As a cruise lover, with almost 20 cruises under my belt, I was very interested in checking out the accessibility features of the Disney ships (knowing that Disney sets the standard for accessibility and comfort for the disabled at their parks). I must say, I wasn't super-impressed (sorry, Disney, I still love you). Our room was beautiful (Deluxe Verandah Stateroom, #7636) and spacious, but I had an issue with our roll-in shower. Could have been the angle of our cabin, due to the all the way forward location, the shape was of a triangle. I require the use of a built in shower seat, which was provided, but due to size and shape of shower, it was placed on the same wall as a grab bar. The grab bar impeded into the space of the 7 inch deep shower seat, a good 3 inches, only allowing 4 inches of seat for me to use. I'm an average sized person, 145lbs, but was too big for the seat allowance. Had to ask housekeeping for an additional shower seat (portable) that I had to use during the entirety of cruise (uncomfortable and not safe..one slip, and...).

Other areas I found lacking were the doorways leading to the pool and upper decks. They were either automatic with a huge lip to get over (popping a wheelie required each time, impossible for a scooter-user), or if the transition was flat/ramped, the door wasn't automatic...not possible without help each time. The elevators are VERY small on this ship, only holding 4 passengers comfortably. Spent a LOT of time waiting for an empty elevator to fit in.

Enjoyed the decor on board immensely, and definitely got my love for Disney flowing...seeing the characters was a lot of fun, enjoying fireworks one evening was a special treat, too. As adults without kids, we were happy to enjoy the adults-only pool area and adult entertainment district. Had fun playing movie quotes trivia with the ever-energetic host Brett and the various mixology, beer-tasting and Mojito-making events on board.

Loved loved loved the day at Disney's private island, Castaway Cay. Was happy they had a wheelchair accessible tram to get around the large island as there was a lot to see and do. Was disappointed with the stop in Nassau, however. Of the thirty-plus excursions offered by DCL, not one was wheelchair-friendly. I know and understand that Nassau is not the US so isn't required to offer anything for disabled guests, yet, I was surprised Disney didn't or hadn't tried to find at least one option. Our visit to Nassau lasted 20 minutes...off the ship, through the masses of vendors offering tours and activities, into town, which was a difficult trek in a chair, to find nothing but tee shirt shops and the regular Diamond International stores known in cruise ports. We quickly returned to the ship. Key West was a lot more comfortable stop, shops, restaurants right outside the cruise port.

Our dining experience was average. It was fun to rotate restaurants throughout the cruise while keeping the same table mates and service staff. Our server, Jose, was always super enthusiastic and efficient. The food was just okay, I must admit, and I would definitely NOT classify myself as a 'foodie', I'm pretty easy to please. I found the selections were minimal and I wasn't very impressed with the quality. The push at the end of our stay to provide a good review of the service (so that our waiter could earn a much desired day off) was a little off-putting as well.

Lastly, I find it necessary to include, the strange vibrations and shaking our cabin endured several times throughout the cruise. I assume the location of our cabin is to blame. Whenever we would pull into port, our cabin would shake and vibrate, sometimes violently, for several minutes. This also occurred all the way from Nassau to Key West. Instead of the nice rolling motion of the ocean, we rattled and shook...not exactly relaxing. Because of this, I wouldn't recommend a cabin towards the front of the ship (our table mates, in a similar location, but two decks down from us, experienced the same thing).

In closing, loved the Disney touches and decor, did not appreciate the lack of wheelchair accessibility on board. My understanding is that the Wonder will be undergoing enhancements later this year, I hope to contact Disney to ask them to address my concerns and advise of my experience.
Dbobrien’s Full Rating Summary
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