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Our Canary Island cruise overall was very poor. The only great value for money is the shows and complimentary restaurant's. The staff were amazing and very accommodating but if you have a problem with booking via Miami watch out the staff at Customer Services are not empowered to help you. With over 4,100 passengers there is not enough sitting room in the Garden Market buffet is appalling and by the time you find the stations of the meal that you require if hot, by the time you then find a seat and even if you share with other passengers the food is cold. Long line ups and restaurant's if you wanted to eat early. Buffet times very short eating times, and very changeable times in the schedule There is no swimming pools that really you can swim in but great water slides and features for kid in you to use. Found on deck 7 the whole deck is for casino use, great if you are a casino addict there are no areas for quite time on decks 5,6,7 and if the weather is poor the only main area is the Market Garden buffet. Gratuities are outrageous and any drinks plus 18% so be careful of that. On the whole not a great ship to cruise on.

Too Big

Norwegian Epic Cruise Review by mikelewin

5 people found this helpful
Trip Details
  • Sail Date: February 2016
  • Destination: Canary Islands
  • Cabin Type: Mid-Ship Inside
Our Canary Island cruise overall was very poor. The only great value for money is the shows and complimentary restaurant's. The staff were amazing and very accommodating but if you have a problem with booking via Miami watch out the staff at Customer Services are not empowered to help you.

With over 4,100 passengers there is not enough sitting room in the Garden Market buffet is appalling and by the time you find the stations of the meal that you require if hot, by the time you then find a seat and even if you share with other passengers the food is cold.

Long line ups and restaurant's if you wanted to eat early. Buffet times very short eating times, and very changeable times in the schedule

There is no swimming pools that really you can swim in but great water slides and features for kid in you to use.

Found on deck 7 the whole deck is for casino use, great if you are a casino addict there are no areas for quite time on decks 5,6,7 and if the weather is poor the only main area is the Market Garden buffet. Gratuities are outrageous and any drinks plus 18% so be careful of that. On the whole not a great ship to cruise on.
mikelewin’s Full Rating Summary
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Cabin Review

Mid-Ship Inside
Cabin IB 10142
Very cramped and dark, insufficient lighting, has very dark brown veneer panels. Problems with heat/cold controls. Maintenance personal have to come and fix. Shower did not work correctly and fixed shower head myself.
Deck 11 Inside Cabins, Balcony Cabins, Suite Cabins