Queen Mary 2 (QM2) Cruise Review by Stereojeff
- Sail Date: February 2009
- Destination: Australia & New Zealand
The weak point of the experience was boarding the ship in Los Angeles when 1800 new travelers came aboard. For the fortunate, it took only an hour to board. For the later arrivals, it took up to 3. Unlike the Crystal line, where each on coming guest is escorted to their room, Cunard simply takes your mug shot for their computer, a welcome aboard photo to sell later and let's you find your own way around. Our room, a premium balcony on the 12th floor, was average for contemporary cruise lines. Materials were solid, space was sufficient for our two week jaunt and the glass walled balcony was just roomy enough, with its two chairs and single table, to allow the door to be opened even while one was on the balcony. But the suite lacked the latest amenities such as basin sinks as found on the Crystal Symphony and there was no flat panel TV. Just an old fashioned Philips CRT.
Our fellow travelers, as we later learned, included 320 folks who were going all the way around (the world), 365 Americans, 350 Brits and 1200 Aussies along with representatives from various other countries. Total passenger count was just below 2500. One of our fellow passengers guessed that the average age on the ship was 75. It may not have been quite that high, but I felt I was in the bottom quarter and I'm 63.
Happily we were assigned to the Brittania Grill. Nestled into a back corner of the huge Brittania dining room, it offered us our own table for the evening with no restrictions for late/early seating. We liked the flexibility to eat when we chose as it allowed us to mix the early and late show entertainment depending on our own degree of fatigue.
Days are well spent on the QM2. With compelling enrichment lecturers, trivia contests, dance and bridge lessons, afternoon tea, 2 golf simulators and 5 swimming pools, we were never bored and always had something to do. Of particular note is the planetarium where 150 could be shown one of 4 shows about the cosmos.
Food on the QM2 is interesting and varied. On arrival to the ship we signed up for 5 specialty events: two in the Chef's Galley where around 40 of us received menus, a cooking demonstration and compelling food; one each in two of the "specialty" buffet areas that become upscale restaurants at dinner and one in Todd English. While the food in the dining rooms is very good, Meg and I thought it was just a cut below that available on the Crystal Symphony, the specialty dinners in the buffet area were perhaps slightly better and were more varied due to their ethnic focus, Todd English served the best food we've ever had on a cruise ship. In my opinion, their regular menu is approaching a Michelin 2-star experience and their deserts have already made it to 3 stars. I should also add that the beef served in the Brittania was superb.
Service on the ship is personable and one does not get the feeling that the crew's main purpose is to extract extra money from the guest's pockets but it falls a little short of the very warm experience we've had on Crystal. For a simple illustration, at a Crystal buffet, guests are not expected to find their own table or even to carry their own tray. A crew member does bothand for every guest. On the QM2, guests find their own table and carry their own tray.
Other features on the QM2 were exemplary. Ball room dancing on the ship is second to none with live and recorded dance music every evening. In fact, the overall level of musicianship on the cruise was the best I've experienced. The library is tremendous. Two hall ways are filled with board games and the tables and chairs on which to play them. Beyond the main theater which seats 1100 and could be crowded after early seating, no area of the ship seemed crowded. The bars and lounges were inviting and their always seemed to be space for the next arrivals. The exercise area was ample with plenty of treadmills, stair climbers, etc. The extra cost "water spa" experience was very enjoyable and probably worth the extra cost even to a cheapskate like me. The promenade path on Deck 7 was sheltered from the wind at the ship's bow. For an understanding of its size, 3 laps of the deck covered 1.1 miles. Entertainment on the ship was a bit of a mixed bag with classical or near classical musicians, comedians, a magician, singers and large shows. One even had a 22 piece orchestra. It must have included nearly every musician on the vessel. While the main shows lacked the integration of singers and dancers that seems common on most cruises, the dancers12 Russians with 6 boys and 6 girls were clearly the best we've seen on any cruise. The 4 singers were merely OK.
WiFi internet is available in all areas of the ship. I purchased 4 hours of access for about $180.00 and although it was more like dial-up than broad-band, I was able to keep up with the main issues at work while I was gone
The ship made only 4 stops: Honolulu, Pago Pago in American Samoa; Auckland, New Zealand and final departure in Sydney. The available excursions, although they are probably typical of all cruise lines, were not the best we've had and one QM2 policy defied explanation. In both Hawaii and New Zealand we took 5 1/2 hour tours that did not include lunch. Instead of real sustenance, we got a bottle of water and a Nutrigrain bar. The odd part: both tour operator's told us that the tour usually included lunch but that Cunard had asked them to omit it.
We finished the cruise with two great days in Sydney. We walked the old section of town (the Rocks) and took a ferry to Manley Beach on our first day. The second day we went to a wildlife "zoo", petted Koalas, fed the kangaroos, etc and then toured the Blue Mountains. It was a day well spent. On our return, our biz class upgrades on United finally came through at the airport and we discovered that seating from Sydney had been revamped and now included chairs that became completely flat beds. We liked it and jet lag has been the least we've experienced when returning from such a long trip.
All in all, it was a great trip. Although not quite up to our Crystal experience, the lower cost gave our trip good value. And finally, 6 formal nights for a guy who owns three tuxedosheaven.
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