This was our first cruise with Costa and whilst we enjoyed our holiday overall we thought the Costa NeoRiviera was poor in comparison with other cruise companies who we have travelled with.
Arrived at Dubai Cruise Terminal at 8am and was not allowed to embark until 7pm - yet passengers who were embarking for the same cruise itinerary when we disembarked were allowed to do this at 9.30am!!! Black tea served form 1pm, no snacks and certainly no consideration for passengers stuck in the terminal - absolutely disgusting!!!!
The service in the restaurant and bars, with a few exceptions, was very good and congratulations and thanks to the staff concerned.