I will stick to the facts. We have cruised Royal Caribbean in the past but have been avid Carnival cruises, upon seeing this ship we canceled our Carnival Cruise and rebooked with Royal on the Anthem for almost double the price. We really chose this cruise as we were traveling with our 1.5 year old son and hear good things about the baby area.

Upon booking we were promised a pack and play in the room, which was delightful as it was less we had to bring on board, i did triple check 3 times before we left with customer service to ensure we would have one and they guaranteed it would be there.

Check in, very easy a lot better than checking in for Carnival in Miami or Port Canaveral and i love the bag drop off right out of your car at Bayonne. The ship, very nice decor, clean areas lots of seating. Upon boarding we headed right to the room, we stayed on the 8th deck front of the ship 8502, Room, large big picture window could not have been more pleased with the layout. We did notice there was not a pack and play, i asked the houseman who informed us they do not have them after I guaranteed it. At that point i left it alone and my husband said he will sleep on the couch and i in the bed with our son, my only worry was him rolling off the large bed but it was what it was. Our houseman, never vacuumed the room with a toddler even though you pick everything up there is still bound to be cheerios stepped on and or snacks. im not a clean freak but when you are in a small room for 11 days you really would like it vacuumed at least twice, i would have done it myself if i saw the vacuum out. Also, the captain put out a notice that we were going to be an extra day at sea, we didn't receive the notice until 2 days after it was put out as our houseman left them on the carts. It was actually dated 2 days prior we found out from other passengers. Again the customer service leaves a lot to be deisred. Read more