1. Home
  2. Cruise Reviews
  3. Celestyal Crystal
Most aspects to our experience on board were positive. The cabin was kept very clean and the service was beyond complaint. The entertainment was generally good, with the Cuban band, dance troupe, and singers always well rehearsed for the five nights we attended. The informational enrichment presentations I attended were interesting. The only exercise group I attended was a Zumba class. I felt excluded from an on-going contest started with a small group on a previous day, and the two minute lesson that followed the contest was not enjoyable and no value for exercise. The excursions were time well spent, and left us wanting to slow down and savour more. We were left with a much broader knowledge of the sad yet interesting history of Cuba. As expected, the food was not five-star quality, but at best tasty and seldom unappetizing. The American breakfast is something they have yet to master, but the wide selection left something for all to fill up on. Table service was at times slow, but every waiter was smiling, polite, and patient without fail. The only real let down was disembarkation. We were unceremoniously ejected from the ship shortly after a quick breakfast at seven AM as a large group of about 250. Our luggage was left on the dock with questionable security. We were promised access to the ship for the day (until midnight) but when we returned we had difficulty getting lunch on time (in American funds which we didn't have), before catching a shuttle at 12:45 for departure from Veradero. The experience left us with a bad taste from what was on other days, a very pleasant trip.

Introduction to a Fascinating Country

Celestyal Crystal Cruise Review by hlmacd

6 people found this helpful
Trip Details
  • Sail Date: January 2016
  • Destination: Cuba
Most aspects to our experience on board were positive. The cabin was kept very clean and the service was beyond complaint.

The entertainment was generally good, with the Cuban band, dance troupe, and singers always well rehearsed for the five nights we attended.

The informational enrichment presentations I attended were interesting. The only exercise group I attended was a Zumba class. I felt excluded from an on-going contest started with a small group on a previous day, and the two minute lesson that followed the contest was not enjoyable and no value for exercise.

The excursions were time well spent, and left us wanting to slow down and savour more. We were left with a much broader knowledge of the sad yet interesting history of Cuba.

As expected, the food was not five-star quality, but at best tasty and seldom unappetizing. The American breakfast is something they have yet to master, but the wide selection left something for all to fill up on. Table service was at times slow, but every waiter was smiling, polite, and patient without fail.

The only real let down was disembarkation. We were unceremoniously ejected from the ship shortly after a quick breakfast at seven AM as a large group of about 250. Our luggage was left on the dock with questionable security. We were promised access to the ship for the day (until midnight) but when we returned we had difficulty getting lunch on time (in American funds which we didn't have), before catching a shuttle at 12:45 for departure from Veradero. The experience left us with a bad taste from what was on other days, a very pleasant trip.
hlmacd’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Free Price Drop Alerts
Get Celestyal Crystal price drops
250,000+ people have entered their email

Cabin Review

Cabin 4214
The cabin was comfortable and kept very clean. The cleaning staff did a wonderful job. The single beds, which were put together, were made up a bit strange, but the staff accommodated my request, and the inconvenience was minor.
The bathrooms were clean and the water was always hot.