My husband and I are both first time cruisers so were not sure what to expect. We got on in Auckland, we live there so just got dropped off, embarkation was so smooth, we were on the ship in half an hour and our bags delivered within the hour.
We had an interior room in the middle of the ship. Perfect, no rocking. Ours was slightly bigger as we had the wardrobes at the end of the room. Bed made with fresh sheets every day, turned down at night, towels changed 2x day.
Service from all the staff was amazing, so polite. One waiter we had was a bit grumpy, think he needed to move on and get off the ship.