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i am not one to offer an unsolicited review of a product or service...however, i think it's important to give a perspective on royal caribbean. for some reason, they have the perception, especially among new cruisers, as being a step above carnival. they are not. my fiancé and i, having had the carnival "experience", were excited to try RC. honestly, i am not entirely certain what we were expecting beyond the expectation that they are better than carnival. it wasn't even a linear comparison. we had no issues with the age of the ship. it was comparable. the style, perhaps, was different yet equally comforting and their were no outward appearances of aging or neglect. with respect to the staterooms (we had an ocean view): it was much smaller than anything we've had on carnival. the lack of a "living space" was the most obvious deficit. and the bathroom shower resembled something you might find onboard a camper. negotiating any available space (even to move around) was an effort. the porthole was comparatively tiny to anything we've previously enjoyed. not a huge issue, but it made an impact, to be sure. with respect to dining...i've had better breakfast buffets at boy scout camp. there was basically no rotation of food options at the buffets for lunch and dinner. and the late night dining was abysmal...even if you were lucky enough to get a good place in line for a tired and cold piece of pizza. if you wanted to pay for johnny rockets, perhaps you would be more satisfied. the main dining room options were decent, but less than comparable. basically a high end menu with underwhelming realities. bread and bar services were readily available to us throughout our meals, though. we were fortunate enough to have both jacuzzis inoperable during our cruise. it wasn't a huge deal, just an understandable disappointment. what was disappointing was that every staff member we asked about their functionality gave us a different response. additionally, the pool water heaters were also inoperative rendering the pools unusable. the poor weather and temperatures made this worse, but, this is a rudimentary cruise amenity that couldn't be enjoyed. isolated or not. it contributed mightily to our disappointment. the pool deck bars were woefully understaffed. to the extent that the staff that was working were visibly frustrated. there's just no excuse. with respect to the staff (with the exception of the maintenance employees who all had a different understanding of the lack of jacuzzi and pool heater functionality)--they were basically fantastic! and we definitely had our favorites and were happy to extend generosity to them! again, they were comparable to the attentive and personal service we've experienced on carnival. but the staff does make a difference when basic amenities and product levels are inferior to a rival peer. at the end of the day, and given a choice, we would recommend the carnival over the RC product. even if it's a couple dollars more, you'll get it back in quality. we were so excited to try RC...and SO disappointed. it's carnival for us from now on! regardless how you choose, enjoy the wonderful world of cruising!

Less (Much Less) Than Expected

Majesty of the Seas Cruise Review by pauljnoreika

3 people found this helpful
Trip Details
  • Sail Date: December 2015
  • Destination: Bahamas
i am not one to offer an unsolicited review of a product or service...however, i think it's important to give a perspective on royal caribbean. for some reason, they have the perception, especially among new cruisers, as being a step above carnival. they are not.

my fiancé and i, having had the carnival "experience", were excited to try RC. honestly, i am not entirely certain what we were expecting beyond the expectation that they are better than carnival. it wasn't even a linear comparison.

we had no issues with the age of the ship. it was comparable. the style, perhaps, was different yet equally comforting and their were no outward appearances of aging or neglect.

with respect to the staterooms (we had an ocean view): it was much smaller than anything we've had on carnival. the lack of a "living space" was the most obvious deficit. and the bathroom shower resembled something you might find onboard a camper. negotiating any available space (even to move around) was an effort. the porthole was comparatively tiny to anything we've previously enjoyed. not a huge issue, but it made an impact, to be sure.

with respect to dining...i've had better breakfast buffets at boy scout camp. there was basically no rotation of food options at the buffets for lunch and dinner. and the late night dining was abysmal...even if you were lucky enough to get a good place in line for a tired and cold piece of pizza. if you wanted to pay for johnny rockets, perhaps you would be more satisfied. the main dining room options were decent, but less than comparable. basically a high end menu with underwhelming realities. bread and bar services were readily available to us throughout our meals, though.

we were fortunate enough to have both jacuzzis inoperable during our cruise. it wasn't a huge deal, just an understandable disappointment. what was disappointing was that every staff member we asked about their functionality gave us a different response. additionally, the pool water heaters were also inoperative rendering the pools unusable. the poor weather and temperatures made this worse, but, this is a rudimentary cruise amenity that couldn't be enjoyed. isolated or not. it contributed mightily to our disappointment.

the pool deck bars were woefully understaffed. to the extent that the staff that was working were visibly frustrated. there's just no excuse.

with respect to the staff (with the exception of the maintenance employees who all had a different understanding of the lack of jacuzzi and pool heater functionality)--they were basically fantastic! and we definitely had our favorites and were happy to extend generosity to them! again, they were comparable to the attentive and personal service we've experienced on carnival. but the staff does make a difference when basic amenities and product levels are inferior to a rival peer.

at the end of the day, and given a choice, we would recommend the carnival over the RC product. even if it's a couple dollars more, you'll get it back in quality.

we were so excited to try RC...and SO disappointed. it's carnival for us from now on! regardless how you choose, enjoy the wonderful world of cruising!
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