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Where to begin...We have gone on 10 Cruises with Silverseas and have always been satisfied..but this was totally different. If you are not the explorer / outdoors type of person then maybe you should not do this cruise. Here is my blow-by-blow account: The charter from Buenos Aires was a ridiculous ordeal. So we are on a high-end cruise and they have all passengers on a required charter that is in a crappy coach style, 3 across airplane with some of the most vile excuse for food ever. Most of us could not remember the last time we had flown coach so what makes them think that this is acceptable?! Why not spend a little more and have a premium experience to start the trip?! (But they ended it badly also, as i will describe when i explain the disembakiing issues.) When we arrived in Ushuaia we sere taken to a nice restaurant where we had the best meal that we would have for the next 12 days. Then we were taken to the ship where the check in was reasonably simple and efficient like it always is and should be with Silverseas. The safety drill was conducted partially in the cold and wet but that cannot be avoided so I will not complain as it is necessary i guess per maritime law. The excursions and the zodiac crew were very knowledgeable and did their job well and were friendly, only complaint was that they drove faster at times than they really had to. The crossing of the Drake passage was not too bad but it was extremely boring and there are very limited activities on board. that is where they really should improve like maybe having a cruise director or at least movies or some form of entertainment or trvia pursuit or something to do. they do have some lectures but?! Boring! Dining: Breakfast and lunch were always buffets and really not so good. Dinner was much better. Attire: So here is one of our major issues! Along with all of the cold weather gear that we had to pack we were told that the dress code was usually Smart Casual and so we packed accordingly. Well here is what others were wearing: pajamas for breakfast, ballcaps and jeans with tee shirts for dinner and worse. OK if that was the dress code i could live with it but please don't have me pack for smart casual and allow everyone to dress in dumb scummy. Another problem was that the excursions were more strenuous than advertised. Moderate walk on the Falklands translates to almost heart attack inducing hike. Disembarking: It never is fun when the trip is over as they are always ready to hustle you off and get the new group on but this was insane. They take you off in a bus and then you are left in a parking lot for hours. Next we were driven to the airport very slowly in a round about manner. The airport was a mess. There was a long line with one person checking everyone through. Then the plane was late and apparently it always is. Now the main source of income for this crappy place are these cruise passengers so you would think that they could figure out how to handle this 3 month ordeal. Short version is that the scenery was great. The staff is good.The food and attire issues need to be addressed as do the charter and the disembarking issues. For an expensive premium experience Silverseas can do a whole lot better.

Very Different Silverseas Experience

Silver Explorer Cruise Review by DallasMaui

32 people found this helpful
Trip Details
  • Sail Date: December 2015
  • Destination: Antarctica
  • Cabin Type: Verandah Suite
Where to begin...We have gone on 10 Cruises with Silverseas and have always been satisfied..but this was totally different. If you are not the explorer / outdoors type of person then maybe you should not do this cruise. Here is my blow-by-blow account:

The charter from Buenos Aires was a ridiculous ordeal. So we are on a high-end cruise and they have all passengers on a required charter that is in a crappy coach style, 3 across airplane with some of the most vile excuse for food ever. Most of us could not remember the last time we had flown coach so what makes them think that this is acceptable?! Why not spend a little more and have a premium experience to start the trip?! (But they ended it badly also, as i will describe when i explain the disembakiing issues.)

When we arrived in Ushuaia we sere taken to a nice restaurant where we had the best meal that we would have for the next 12 days. Then we were taken to the ship where the check in was reasonably simple and efficient like it always is and should be with Silverseas.

The safety drill was conducted partially in the cold and wet but that cannot be avoided so I will not complain as it is necessary i guess per maritime law.

The excursions and the zodiac crew were very knowledgeable and did their job well and were friendly, only complaint was that they drove faster at times than they really had to.

The crossing of the Drake passage was not too bad but it was extremely boring and there are very limited activities on board. that is where they really should improve like maybe having a cruise director or at least movies or some form of entertainment or trvia pursuit or something to do. they do have some lectures but?! Boring!

Dining: Breakfast and lunch were always buffets and really not so good. Dinner was much better.

Attire: So here is one of our major issues! Along with all of the cold weather gear that we had to pack we were told that the dress code was usually Smart Casual and so we packed accordingly. Well here is what others were wearing: pajamas for breakfast, ballcaps and jeans with tee shirts for dinner and worse. OK if that was the dress code i could live with it but please don't have me pack for smart casual and allow everyone to dress in dumb scummy.

Another problem was that the excursions were more strenuous than advertised. Moderate walk on the Falklands translates to almost heart attack inducing hike.

Disembarking: It never is fun when the trip is over as they are always ready to hustle you off and get the new group on but this was insane. They take you off in a bus and then you are left in a parking lot for hours. Next we were driven to the airport very slowly in a round about manner. The airport was a mess. There was a long line with one person checking everyone through. Then the plane was late and apparently it always is. Now the main source of income for this crappy place are these cruise passengers so you would think that they could figure out how to handle this 3 month ordeal.

Short version is that the scenery was great. The staff is good.The food and attire issues need to be addressed as do the charter and the disembarking issues. For an expensive premium experience Silverseas can do a whole lot better.
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