Norwegian Escape Review

Work in Progress

Review for the Eastern Caribbean Cruise on Norwegian Escape
User Avatar
mistertoaster
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jan 2016
Cabin: The Haven Forward-facing Penthouse with Balcony

Background:

We sailed on the NCL Escape on 1/9/2016 in a Haven forward penthouse suite. I made this reservation approximately a year ago for my family of four. The reservation was accepted, a deposit made, and final payment was made three months before departure. Three weeks before our cruise commenced, I received a call from my travel agent regarding my reservation. Through an error by NCL, the room we reserved apparently only held three people, despite being advertised and sold as a four person Haven suite.

The proposed solution was to split our reservation into two rooms. I indicated this was acceptable to me as long as everyone in my party retained Haven privileges. I was assured by both NCL and my t/a that all four passengers would retain Haven privileges. I asked my travel agent to follow up in writing on this agreement. I also followed up in writing and received assurances from the pre-concierge desk the ship had been notified of this change and Haven status for all guests.

Cabin Review

The Haven Forward-facing Penthouse with Balcony

The room was fine. It had a master bedroom, master bath and small living room. The room also had a small hull balcony. My first cruise with a hull balcony. Although it was smaller than most balconies, it still had a good view and was nice for two people.

7 Helpful Votes
previous reviewnext review

Find a Norwegian Escape Cruise from $499

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.