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I do not appreciate being the test dummy for an international cruising company to help them sort out their inadequacies and failings as a service provider. We changed rooms 5 times in 7 days as they could not get the toilets working. The entire deck 9 port side had similar problems which were not resolved at anytime during the cruise. The final straw came when the toilets actually began to overflow and spill into the cabins. The Aria is an old ship with a very dubious refurbishment. on the surface things seemed okay but very little worked properly, the food was mediocre and the less said about the entertainment the better. A very expensive but thoroughly unpleasant experience which will never be repeated. As the ship had only had its relaunch voyage a month earlier very few of the systems worked properly and the crew, although lovely in themselves, gave the impression that they were continually 'fighting fires' and trying to rectify issues as they went along. Everyday presented new and interesting ways to ruin your holiday however the great consistency was the failing toilets. It was always an exciting time at 3am, having to get dressed to use the public toilets and then playing the lottery of whether the public ones would flush. A very poor performance from P&O in this case. I think the high point was when we sat down to dinner with another couple who said ' we are having an awful time with the cabins but there is one poor couple who have changes rooms half a dozen times' They were quite surprised that the couple they were taking about was us, almost as much as I was surprised about our new found celebrity status as the nomads of Aria, maybe David Attenborough could make a documentary about our travels from cabin to cabin. With this, I am therefore sure I am not the only person delivering a negative review.

Very, very poor cruise; amazed we didn't get cholera.

Pacific Aria Cruise Review by shelllby_cobra

6 people found this helpful
Trip Details
I do not appreciate being the test dummy for an international cruising company to help them sort out their inadequacies and failings as a service provider. We changed rooms 5 times in 7 days as they could not get the toilets working. The entire deck 9 port side had similar problems which were not resolved at anytime during the cruise. The final straw came when the toilets actually began to overflow and spill into the cabins.

The Aria is an old ship with a very dubious refurbishment. on the surface things seemed okay but very little worked properly, the food was mediocre and the less said about the entertainment the better. A very expensive but thoroughly unpleasant experience which will never be repeated.

As the ship had only had its relaunch voyage a month earlier very few of the systems worked properly and the crew, although lovely in themselves, gave the impression that they were continually 'fighting fires' and trying to rectify issues as they went along. Everyday presented new and interesting ways to ruin your holiday however the great consistency was the failing toilets. It was always an exciting time at 3am, having to get dressed to use the public toilets and then playing the lottery of whether the public ones would flush.

A very poor performance from P&O in this case. I think the high point was when we sat down to dinner with another couple who said ' we are having an awful time with the cabins but there is one poor couple who have changes rooms half a dozen times' They were quite surprised that the couple they were taking about was us, almost as much as I was surprised about our new found celebrity status as the nomads of Aria, maybe David Attenborough could make a documentary about our travels from cabin to cabin. With this, I am therefore sure I am not the only person delivering a negative review.
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Cabin Review

Cabin Many
Clean and well appointed apart from the toilets overflowing and the lack of sanitation. Maybe if I was born in 12th century England the hygiene wouldn't have been such an issue. However as I wasn't it was a disgrace.