Headed to Brisbane with great excitement. This disappeared once on board.
If you put a 18 year old dress on a 90 year old woman, from a distance (and on the net) it looks fantastic. When you get up close and personal (board the ship) it is obvious the refurbish was only partial and not that well done.
One the first morning Elemis at sea, (the spa area) spoke to me so rudely that I cancelled our bookings we made the day before. When you then complain to reception you find out that the spa, casino and shops have nothing to do with P&O and P&O dont care if there are problems or concerns. You have to take it up with the units on board the cruise..... the same people you see sucker a confused older gentleman who attended the so called 'seminar' get swindled into signing up for over $900 worth of spay Detox packages...... Such a con. NEVER have anything to do with Elemis at sea.... basically witches ....... so many wonderous brews and potions and they talk to you like crap.