Celestyal Crystal Review

4.5 / 5.0
241 reviews

First time cruise; read with caution.

Review for the Caribbean Cruise on Celestyal Crystal
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Iowaman1959
First Time Cruiser • Age 60s

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Sail Date: Jan 2016

We are first time cruisers so read with appropriate caution. I thought this was a great way to see Cuba. We sailed on January 1st. from Montego Bay with a "People to People" educational program. The ship and food were deemed "below expectations" by the experienced cruise passengers we sailed with but both were perfectly adequate in our opinion. You take this cruise for the destination, not the ship. The crew was above all earnest, but overworked. I'm not sure the ship is staffed well enough when the vessel is full. There were concerns with elevators that frequently did not work and, "ahem" the toilets of questionable quality. The ship is on the smaller side so meeting people was quite easy, especially given that most on board were there for their first Cuba experience. I thought that the entertainment on board was great. It was not "polished" but the entertainers were clearly energetic and invested in putting on a good show. As others have mentioned the cruise director "Danny" was great and made sure that everyone was having a good time!

What I most loved about this cruise was the port of calls and the educational sessions offered by the two University of Havana professors who were on board with us. They gave a fascinating overview of the history, politics, culture, and flora/fauna of this great land. I felt sorry for the cruise guests who were not "required" to attend these sessions as they were quite informative. You ideally go on this cruise to learn and there were many opportunities to do so.

Shore Excursions:

Cabin Review

Cabin XD oceanview

Our cabin was on a hallway of the ship that seemed to have ongoing plumbing problems. It could also use an update from the mid-80s decorative motif. Having said that our cabin attendant "Robin" was great and always providing exemplary service. Being on the fourth level was also helpful when we needed to take the stairs due to elevators being out of service. I'm glad we selected an ocean view cabin. Walking by the interior cabins I sensed they are quite claustrophobic.

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