Queen Victoria Review

Welcome back, Cunard!

Review for the Baltic Sea Cruise on Queen Victoria
Cipi&Pepe
10+ Cruises • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Jan 2016
Cabin: Penthouse

I know, I know….sounds weird “Welcome back Cunard!”, like a grammar mistake…But is not ! And I will explain you why.

In the last 3 years we travelled with Cunard couple of times on all three ships: Canary Island, Transatlantic, Norwegian Fjords, two sectors of a World Voyage and so one. And each time, every time Cunard failed to impress us. It was nice but we didn’t find the “White Star Service” as advertised or expected. Cunard was missing something

Last year we decided to have another go, on Queen Victoria. And the result was a multiplied WOW. Everything was PERFECT. Maybe just pure luck? To be sure that wasn’t a “cruise miracle” we booked again on Queen Victoria, this year, a 7 days voyage to Denmark and Germany. When we left the ship in a cold morning in Southampton we were 100% sure that the previous experience wasn’t an exception and we can say loud and clear “WELCOME BACK Cunard!”, welcome back to what we like about you and what we expect from you.

Cabin Review

Penthouse

Cabin Q3

We had for our 7 days voyage a Penthouse - Q4 cabin situated on the 7th Deck. The Penthouse Suites feature a king-size bed a living area with sofa writing desk and chair balcony bathroom with bath and shower. Each of the 35 Queens Grill Penthouse Suites comes with a large living area, bedroom with acres of storage space and a veranda. Balconies have one large white table, one square small table, two stools, two loungers and two recliner chairs. The suite includes plush linens, a walk-in closet and a fully stocked bar. Additional amenities include butler and concierge service, fresh fruit and flowers, welcome bottles of champagne and strawberries, complimentary bottle water, complimentary broadsheet newspaper, DVD player priority disembarkation and tender service, access to the Queens Lounge, priority embarkation and luggage delivery, personalized stationery, Terry cloth robes with matching slippers.

Even if we loved the room, for sure the real star of this voyage was our butler Elvie - the personification of the service excellence and attention to detail. She was absolutely fantastic and from the moment when we arrived on board, every detail was taken care of, every need was met, and every desire anticipated with just the right level of sensitive, informed service. Elvie was the prototype of a perfect butler: trusting and trustworthy, friendly but not familiar, reliable, low-key, unobtrusive professional. Thank you very much Elvie.

The choice of daily canapes is up to you; we requested caviar on blinis before dinner and Elvie took care that the blinis change every day so no change to get bored. You can opt at the beginning of the voyage for 2 bottle of premium spirit and again the butler took care to replace the bottle before they finished.

Port Reviews

Copenhagen

Quite far from the city centre but close to The little marmaid

Hamburg

Easy to access, lovely city, lots of places to visit (plan in advance) excellent shopping !

14 Helpful Votes
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